Faculty Frequently Asked Questions

Faculty FAQs

Below are answers that address many of the most frequently asked questions from faculty. Should you have additional questions, please submit them via the contact page.

For health-related questions, Boston University has set up a COVID-19 hotline for students, faculty, staff and visiting scholars; please call 617-358-4990, Monday through Friday, 9:00 am to 5:00 pm.

Is the Hariri Building open?

Effective Monday, March 23, 2020, the Hariri Building (Questrom) will close and only be accessible to faculty, staff, and PhD students via BU ID card swipe access.  Should you have issues with your BU ID please email Hannah Sutton at suttonhm@bu.edu. For immediate access, call 617-353-2105.

Will Starbucks and Breadwinners remain open?

Effective Saturday, March 21 2020, Starbucks and Breadwinners will close until further notice.

How do I contact the student support offices?

All student support services are operating full-time virtually. You may reach the offices by using the contact information below:

  • Undergraduate Academic & Career Center:  617-353-2650
  • MBA Center: 617-353-7800
  • Master’s & PhD Center: 617-353-2673
  • Graduate Admissions & Financal Aid: 617-353-2670
  • Feld Center for Industry Alliances: 617-353-2834
  • Questrom Information Technology Services: 617-353-9858
  • For all other questions contact the Dean’s Office (M-F, 8am – 5pm): 617-353-9720
  • If you need assistance after regular business hours, contact J.P. Matychak: 617-366-6601

What should I do if I am experiencing flu-like symptoms? 

Do not come in to work and call your primary healthcare provider. Call the Occupational Health Center at 617-353-6630 after you speak to your provider. You do not need to go to the Center in person; calling is preferable. Please then inform your manager to keep them up-to-date on your status.  

I’ve been determined to be a patient-under-investigation (PUI) for COVID-19 or have been exposed to a PUI. What should I do? 

Do not come to work. You must inform the Occupational Health Center and your manager. Contact the Occupational Health Center by phone at 617-353-6630. The team at Occupational Health will work with you and your manager on next steps. 

What public health measures are being taken to ensure the safety of faculty, staff, and students?

The building is being cleaned more frequently twice as often as normal using a series of virucide cleaners. You may also see members of the Building & Grounds team with backpack sprayers, spraying furniture and other fixtures.

What public health measures should I take?

Most important are frequent hand washing and social distancing to minimize the spread of the virus. Restrict the number of persons gathering in our spaces to no more than 10 individuals in a conference room, or fewer in smaller spaces like offices or team rooms.