“Healthcare Kaizen” Videos with Front-line Staff from Franciscan St. Francis

These videos from Mark Graban’s site, www.leanblog.org, are excellent for learning and sharing with colleagues, especially any who (as Mark points out) still think “Lean doesn’t work in healthcare”. They contain real front-line staff simply talking about their experience with simple, every-day improvements that are good for patients and good for staff. We highly recommend them.