Entries by Katherine Santos

Performance Improvement Consultant – Brigham and Women’s Faulkner Hospital

https://careers.brighamandwomensfaulkner.org/job/boston/performance-improvement-consultant/451/6968833 The Performance Improvement Consultant works under the direction of the Performance Improvement Manager and Director of Service Excellence and Performance Improvement to support the performance improvement agenda of Brigham and Women’s Faulkner Hospital through facilitation of key strategic projects and work teams. The PI Consultant provides support to teams through collection, analysis, interpretation and […]

Patient Family Relations Manager – Brigham and Women’s Faulkner Hospital

https://careers.brighamandwomensfaulkner.org/job/boston/patient-and-family-relations-manager/451/5150178 The Patient/Family Relations Manager works under the direction of the Director of Service Excellence (SE) and Performance Improvement (PI) to oversee all patient and family relations efforts at Brigham and Women’s Faulkner Hospital. The manager serves as a liaison between patients, families, and BWFH in acknowledging and responding to concerns and requests in a […]