Entries by Tom Gormley

Applying the Toyota Model at UMass Memorial Health Care

by Tom Gormley Read on about the lean journey at UMass Memorial Health Care, in Worcester, MA, which writes in the linked article below about its recent progress and experience with lean transformation, six years in. Its CEO, Eric Dickson, MD, is one of the Northeast’s most lean thinking chief executives, and a physician as […]

Tom Brady (New England Patriots) – Lean Thinker

Tom Brady (TB12) – Lean thinker by Tom Gormley, Manager, Process Improvement, Franciscan Childrens   “I kind of know what I see out there”. Tom Brady (from an interview with Tom Brady on October 21, 2016. See the link below to read the full article) http://www.weei.com/sports/boston/this-just-in/212630046/brady-tablets-i-kind-know-what-i-see We often say, lean principles and thinking apply and […]

The Pitfalls of Solution Bias in Health Innovation

This caught my eye given the frequent predisposition (in my experience) of healthcare staff and leaders to implementing previously identified “solutions” to problems, vs. root-cause problem solving. The author Chris Lawer appears not to be a lean practitioner per se, but apparently has found the same behavior common in his world – healthcare innovation strategy and […]

“Healthcare Kaizen” Videos with Front-line Staff from Franciscan St. Francis

These videos from Mark Graban’s site, www.leanblog.org, are excellent for learning and sharing with colleagues, especially any who (as Mark points out) still think “Lean doesn’t work in healthcare”. They contain real front-line staff simply talking about their experience with simple, every-day improvements that are good for patients and good for staff. We highly recommend them. […]