The Associate Director leads all efforts to design, drive, and implement enrollment management strategy and marketing for the Executive Leadership Center (ELC). Reporting directly to the Associate Dean for Executive Education, the Associate Director is charged with building, maintaining, and populating a robust portfolio of open enrollment (OE) programs and certificates aimed at global business executives, including launch, execution, enrollment, and ongoing management. In addition, s/he works closely with the Business Development Executive, the Assistant Director of Marketing, and the Associate Dean to increase alumni and organization awareness, interest, and prospects for all ELC programs, including custom and online. S/he collaborates with Questrom Marketing & Communications (MarCom) on marketing strategy and implementation with a key emphasis on lead generation. The Associate Director serves on the Associate Dean’s leadership team and has significant responsibilities and autonomy working in a team-based, results-driven environment.

As a key member of the administration of the Questrom School of Business, the Associate Director of Operations and Space Planning will represent Questrom’s interest in school-related operations; managing day-to-day facility related actions, assisting the Senior Associate Dean for Finance & Administration on renovation project oversight, performing analyses on school facilities usage, managing office space utilization, and prioritizing non-academic usage of spaces. Additionally, working closely with the Office of the Provost and Facilities Management and Planning (FM&P), this position will serve as the Questrom School of Business contact for all construction, renovation, repair and maintenance projects.

Job Description

Under the supervision of the Associate Director, Graduate Admissions, this person will manage the Customer Relationship Management (CRM) system and its corollary software. This role will be the primary expert in the offices software applications, maintenance, and issues. This role will act as the primary liaison between the Graduate Admissions Office (GAO) and external vendors providing software support and solutions. Will also act as the primary liaison with information systems entities in the Questrom School of Business and across the University.

Required Skills

B.A./B.S. required and 3 to 5 years of IT or other customer-facing technical troubleshooting experience. Prior experience with SalesForce or another CRM, familiarity with Act-on or other marketing automation software. Knowledge of or interest in learning JavaScript and the Node.js runtime. Advanced analytical skills and the ability to make decisions independently.

As part of the Feld Center for Industry Alliances leadership team, the Director of Employer Engagement reporting to the Executive Director of the Feld Center, will supervise the employer relations team, which consists of four Industry Relations Managers, to steward relationships with employers for the purpose of enhancing and expanding on-campus and off-campus recruiting programs for Questrom students. The Director serves as the primary employer relations lead supervising and directing the IRM team in the Feld Center to deliver superior service to employers and students. The Director of Employer Engagement will establish strong relationships with key employers, alumni, faculty, and students in order to develop important networks and to keep abreast of employer needs. The Director will steward a strategic plan for employer engagement based on hiring trends, recruiter feedback, industry analysis, and other relevant research. The Director of Employer Engagement will also maintain an industry employer portfolio and provide student coaching related to that industry similarly to the Industry Relations Managers.

Performance for the Director of Employer Engagement is measured on the ability of the incumbent to:

A. Increase opportunities for students to interview with companies both on-campus and off-campus by effectively managing the relationships of current and future employers;

B. Systematically conduct research among prospective and current recruiters that clearly identifies their needs and how to best meet them;

C. Share information, analysis, and ideas from the marketplace with fellow staff members for the purpose of better preparing students in their chosen career paths;

D. Successfully integrate and collaborate with undergraduate and graduate career coaches;

E. Maintaining high levels of employer and student satisfaction regarding interactions with the Feld Center;

F. Maintaining high levels of employee satisfaction among industry relations managers; and

G. Ensure the reporting of accurate and complete data on recruiting and student outcomes.

The Graphic Designer is responsible for the concept, creation, and completion of strategic, brand-based print and electronic design projects that advance the mission, vision, and values of Boston University Questrom School of Business (Questrom) as well as the specific goals of the individual projects. Reporting to the Associate Director, the Graphic Designer has on-going responsibilities for projects and production, and the work that supports this. The graphic designer collaborates with the entire Marketing and Communications (MarCom) team in support of the goals and objectives of the department.

As part of the Feld Center for Industry Alliances team, the Industry Relations Manager (IRM) will manage the relationship with existing employers and cultivate new employer relationships within various sectors for the purpose of enhancing and expanding on and off-campus recruiting programs for Questrom students. The primary industry coverage will be Technology/Digital/Start-ups/CPG&Retail as well as additional shared coverage areas of Digital consulting and Finch.  The IRM will establish strong relationships with key employers, alumni, faculty, and students in order to develop important networks and keep abreast of employer needs.

Key goals are to:

•Increase opportunities for students to interview with companies both on-campus and off-campus, by effectively marketing the Questrom School of Business to targeted companies.

•Systematically conduct research among prospective and current recruiters that clearly identifies their needs and how to best meet them; Share information, analysis, and ideas from the marketplace with fellow staff members for the purpose of better preparing students in their chosen career paths.

•Serve as a continuing example of the professionalism, polish, and preparedness that recruiters should expect from the Questrom community.

Additionally, the IRM will help enhance and support job search strategies and connections for both Undergraduate and MBA students within these assigned sectors. The IRM will meet with both undergraduate and master level students to support and enhance students’ job-search execution strategies. This includes but is not limited to the following: sharing insights on specific employers’ recruiting practices and recruiting timelines, suggesting helpful connections, making referrals when applicable, and acting as the liaison between students and key employers and alumni.  The IRM will play a critical role in supporting student job placement outcomes/metrics.

Boston University’s Institute for Sustainable Energy (ISE) seeks a passionate marketing and communications expert who can support effective branding of ISEs thought leadership and applied research. The ISE seeks to reach a number of different audiences, including sustainability leaders and enthusiasts, policymakers, regulators, the private sector, NGOs and foundations, individual philanthropists, engineers and scientists, specialized and mainstream media, and Boston University faculty, staff, students, and alumni. The ideal candidate will be ready to work with ISEs leadership and key ISE stakeholders to craft the overall strategic positioning and messaging, creating a unique identity in the growing sector of sustainable energy programs. Once the overall positioning and messaging are agreed upon, the Marketing and Communications Manager will be responsible for establishing the ISE brand in all aspects of the ISEs activities. These include we website, push digital communications, primary and secondary research, and all collateral materials. The person in this position will also be capable of building and maintaining a database that can be used for proactive communication, as well as managing ISE events. This is a part-time position that reports to the Executive Director of the ISE.