A member of the Questrom Senior Leadership Team, the Associate Dean of Finance & Administration directs daily operations and drives planning, analysis, reporting, policy development and continuous improvement for finance, budgets and accounting, human resources, facilities and operations, and information technology resources. Leads and informs the identification, analysis, and prioritization of new and existing initiatives and resource allocation decisions; engages contingency planning to understand effects on the Questrom budget, resources, structures, and facilities; develops dashboards and reports to support decision-making. Assures alignment of financial, human, technological and physical resources with Questrom’s strategy, goals, and objectives. Leads continuous improvement efforts at the School in an effort to assure the effective and efficient deployment of resources and optimal processes and structures and to instill a culture of operational excellence. Acts in a management capacity to directly supervise Directors of Budgets, Facilities & Operations, IS&T, Centralized Questrom Staff, and Human Resources including performance feedback and evaluation, task assignment and prioritization, professional development, and various staff oversight duties. Serves as the Schools liaison to central administrative departments including the Provost, Budgets, General Accounting, HR, and IS&T in the execution of this role.

The Executive Director for the Online MBA, reporting to the Associate Dean of Student Experience & Services, is a key member of the program leadership team of the Questrom School of Business. The Executive Director provides strategic leadership for the program management and student experience for the Online MBA program (OMBA). In close collaboration with the OMBA Faculty Director, faculty and staff leadership of the program and school, this position is responsible for integrating key functions to facilitate online learning, achieve enrollment goals, ensure student success and retention, and provide student services consistent with Questroms students first philosophy.

Duties include:

• Establish the student support, operations, and delivery infrastructure
• Supervision and leadership of the Online MBA student success team
• Collaborate with deans and program directors in on-going curriculum development and improvement
• Collaborate across school and university departments to build key partnerships important to operations of the program (e.g., registrar, library, IT, etc.)
• Organize training resources for instructors and promote best practices for high quality online teaching pedagogy and community building
• Onboard staff, faculty, and other program stakeholders to policies, procedures, and program elements

The Executive Director is responsible for the development and implementation of a strategy to enhance the student experience of the Questrom Online MBA. The Executive Director is responsible for ensuring a customer-centric approach used in supporting the various constituencies served by the team: students, faculty, and school/university officials. The Executive Director also supports the pedagogical and curricular aspects of the Online MBA by informing curriculum development, course planning, and enrollment forecasting. OMBA Program Details: Questrom has partnered with edX, a leading online learning platform, to deliver a high-quality, rigorous, and engaging MBA 100% online, ready to be completed part-time in as little as two years. The program launches in Fall 2020. Designed from the ground up with the global online-learner in mind and rooted in insights gained from over 3,000 international industry professionals, the BU Questrom Online MBA offers an innovative curriculum that focuses on the themes that drive business in the 21st century. Developed and delivered by the same world-class faculty who teach in our top-ranked, on-campus MBA programs, the Online MBA will allow students to advance critical capabilities required to make management decisions in the complex global business ecosystem.