Support the delivery of student services to current Questrom School of Business undergraduate students, other BU students taking Questrom courses, prospective students, and Questrom faculty and staff. Perform academic advising, related administrative duties, and event coordination. Serve as the primary advisor and information source for external transfer students, managing academic advising process for students as they enter the Questrom School of Business. In addition, manage academic conduct process for all Questrom cases of academic dishonesty, working with Assistant Dean and faculty chair of the Academic Conduct Committee. Provide assistance to Events, Marketing, and Communication Administrator on delivery of Commencement activities.

Design, drive, and implement enrollment management strategy and custom program marketing for the Executive Leadership Center (ELC). Reporting directly to the Associate Dean for Executive Education. Build, maintain, and populate a robust portfolio of open enrollment programs and certificates aimed at global business executives, including launch, execution, enrollment, and ongoing management. Works closely with the Business Development Executive and the Associate Dean to develop and execute a strategic plan targeting corporations and organizations worldwide to increase awareness, attract interest, and generate prospects for custom executive education programs, including developing custom program proposal elements and support materials as needed. Works closely with Questrom Marketing & Communications (MarCom) on marketing strategy and implementation with a key emphasis on lead generation. Directly manages the part-time Marketing Specialist, serves on the Associate Deans leadership team, and has significant responsibilities and autonomy working in a team-based, results-driven environment.

Manage the data architecture in support of Questrom’s application portfolio including design, setup, and administration of a variety of database management environments such as Oracle and Microsoft SQL Server. Adheres to internal policies/procedures, industry best practices, service level agreements and professional standards for database integrity, availability, performance, security, confidentiality, development, deployment and support. Reports directly to the Executive Director of Information Technology Services (ITS).

The Program Administrator is the Executive MBA (EMBA) lead for all technology for the program, including the support of Virtual Tuesday class sessions. Reporting to the Associate Director, this position will work with the Associate Director and the faculty on curriculum development and then solely manage the organization and delivery of course materials. Exercising independent judgment and authority on a daily basis, the Program Administrator partners with the Associate Director to provide the highest-quality student services for all EMBA events including class weekends, orientation, graduation, the international trip, social events, and alumni events. The position manages new student onboarding, working with multiple university departments. In addition, the Program Administrator fully manages the program budget, both tracking and reporting. This person is also a student advisor for one third of each EMBA class.