Andréa Backman, PhD, Senior Vice President & Dean, Jack Welch Management Institute
Wed 10/1, 12pm – 1pm EST
Forum: Increasing the Value of Management Education
Douglas L. Becker, Founder, Chairman of the Board and CEO, Laureate Education Inc.
Wed 10/1, 4:30pm – 5:30pm
Forum: Increasing the Value of Management Education
Douglas L. Becker is chairman and chief executive officer of Laureate Education, Inc., the world’s leading network of higher education institutions. Mr. Becker has led the company since 1991, when it was known as Sylvan Learning Systems. Mr. Becker built Sylvan Learning Systems into the K-12 tutoring leader, with nearly 2,000 learning centers and 200,000 students before branching out into higher education in 1999. The Sylvan tutoring business was sold in 2003 to allow Laureate to focus on higher education.
Today, Laureate Education is a trusted global leader in providing access to high quality, innovative institutions of higher education. The Laureate International Universities network celebrates it’s 15th anniversary this year and has since grown to include over 850,000 students at more than 75 campus-based and online institutions in 29 countries throughout North America, Latin America, Europe, Africa, Asia and the Middle East. President William J. Clinton, 42nd president of the United States, serves as the Honorary Chancellor of the Laureate International Universities network, a role in which he offers advice on social responsibility, youth leadership and increasing access to higher education.
Mr. Becker is deeply committed to community service. He is the board chair of the International Youth Foundation, which has invested more than $200 million to improve conditions and prospects for young people in close to 80 countries. With Mr. Becker’s guidance, IYF expanded its YouthActionNet® program, which supports young social entrepreneurs around the globe. Mr. Becker also supports many civic groups in Baltimore, Maryland, his hometown.
Jacob Chacko, PhD, Dean of the College of Business Administration at Abu Dhabi University
Wednesday 10/1, 9:00 pm – 10:00 pm EST
Forum: Increasing the Value of Management Education
Dr. Jacob M. Chacko is the Dean of the College of Business Administration at Abu Dhabi University. Prior to joining ADU, he was the Dean of the School of Business at Clayton State University, in Atlanta, Georgia. Dr. Chacko has also held administrative positions as Associate Dean and Department Head at two universities in the US.
At his prior institutions, Dean Chacko successfully led the AACSB accreditation and reaffirmation process. As the Dean of the School of Business at Clayton State University, Jacob led the initiative to develop an academic niche in Supply Chain Management. Under his leadership, the first BBA and an MBA in Supply Chain Management and Logistics in Atlanta were developed. He was also instrumental in developing the Center of Supply Chain Management to connect faculty and students with practitioners and companies for consulting, training, internships, and placement purposes.
Dean Chacko received his bachelor’s degree in accounting from India, bachelor’s and master’s degrees in marketing from Nairobi, Kenya, and Doctorate in of Business Administration in marketing and international business from Marshall Goldsmith Questrom School of Business in San Diego. He is a graduate of the Management Development Program from Harvard University, and was a Fulbright-Hays scholar to Singapore and Malaysia.
Dr. Chacko teaching interests are in international marketing, international business, marketing management, personal marketing, and strategic market planning at the MBA level. He has had his research publications appear in three books, in over 30 national and international academic conference proceedings and in 20 academic journals in marketing and international business. His research interests are the emerging economies of Asia and Central Europe, niche marketing, and ethics in international business. Dean Chacko chairs the AACSB’s Small School Network and he has been an invited speaker at AACSB and SBAA conferences on faculty development, online course management, and assessment of student learning. He has lived in Asia, Africa, Europe, and the United States.
Steve Denning, Forbes contributor, Board Member of the Scrum Alliance
Tues 9/30, 3pm – 4pm EST
Forum: Increasing the Value of Management EducationChat: Thurs 10/2, 1:00 pm – 1:30 pm
Management Skills Necessary to Thrive in the Creative Economy
Steve Denning is the author of the award-winning books, The Leader’s Guide to Radical Management: Re-inventing the Workplace for the 21st Century(Jossey-Bass, 2010), The Secret Language of Leadership (Jossey-Bass, 2007) and The Leader’s Guide to Storytelling (Jossey-Bass, 2005).
From 1996 to 2000, Steve was the Program Director, Knowledge Management at the World Bank where he spearheaded the organizational knowledge sharing program.
In November 2000, Steve Denning was selected as one of the world’s ten Most Admired Knowledge Leaders (Teleos)
He now works with organizations in the U.S., Europe, Asia and Australia on leadership, innovation, business narrative and most recently, radical management.
His clients have included many organizations, large and small, around the world, including GE, IBM, Microsoft, McKinsey, Shell, Netflix, Bristol Myers Squibb, Deloitte, Lockheed Martin, Raytheon, Syngenta, Danfoss, McDonalds, Unilever, Bristol-Myers Squibb, Abbott Laboratories, MWH, Ernst & Young, CRM Learning, Xerox, Oracle, Maritz, Target, Burns & McDonnell, Mitre Corporation, Innovation Council, Deluxe, Fetzer Foundation, Diageo (UK), UK Parliamentary Ombudsman, Nestle (Switzerland), Novo Nordisk (Denmark), International Energy Agency (Austria), Symbiosis (Austria), PMI (France), Ambrosetti (Italy), ARK group (UK, Asia, Australia), Air New Zealand, World Bank, UN, UNDP, US Army, USAID, CIA, NSA, Defense Intelligence Agency, NetHope, The Brookings Institution, American Institute of Architects, California Workforce Association, CIA, NSA, NIMA, FAA, NY State Government, Oregon State Government, Australian government ministries, New Zealand ministries and the Ministry of Foreign Affairs (Norway).
In April 2003, Steve was ranked as one of the world’s Top Two Hundred Business Gurus by Davenport & Prusak, “What’s The Big Idea? (Harvard, 2003).
Steve’s most recent book, Leader’s Guide to Radical Management: Re-inventing the Workplace for the 21st Century (Jossey-Bass, 2010), was selected by 800-CEO-READ as one of the best five books on management in 2010. It offers a comprehensive guide to the reinventing the organization for the 21st Century.
Steve’s book, The Secret Language of Leadership: How Leaders Inspire Action Through Narrative (October 2007) was selected by the Financial Times as one of the best books of 2007. It was also selected by the book distributor, 800-CEO-READ, as the best book on leadership in 2007. It is a comprehensive guide to transformational leadership, particularly how to use develop and use narrative intelligence to inspire enduring enthusiasm in any audience for your cause.
Steve’s book, The Leader’s Guide to Storytelling (2005) is a comprehensive guide to the various ways in which leaders can use of storytelling to achieve a variety of organizational purposes, including spark action, communicate who they are, transmit the brand, transfer values, share knowledge, inspire collaboration, tame the grapevine and lead people into the future.
Steve’s book, The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations (Butterworth Heinemann, 2000) describes how storytelling can serve as a powerful tool for organizational change and knowledge management.
Steve’s book, Squirrel Inc.: A Fable of Leadership and Storytelling was published by Jossey-Bass in June 2004. It discusses the seven highest value forms of organizational storytelling, about which there is already considerable advance praise.
Another book, co-authored by Steve Denning along John Seely Brown, Katalina Groh and Larry Prusak, was published in June 2004 by Elsevier. It is entitled Storytelling in Organizations: How Narrative and Storytelling Are Transforming Twenty-first Century Management
Steve was born and educated in Sydney, Australia. He studied law and psychology at Sydney University and worked as a lawyer in Sydney for several years. He did a postgraduate degree in law at Oxford University in the U.K. Steve then joined the World Bank where he worked for several decades in many capacities and held various management positions, including Director of the Southern Africa Department from 1990 to 1994 and Director of the Africa Region from 1994 to 1996. From 1996 to 2000, Steve was the Program Director, Knowledge Management at the World Bank.
Steve was a Senior Scholar at the Burns Academy of Leadership at the University of Maryland from 2006-2009.
In the Fall of 2009, Steve was a Visiting Fellow at All Souls Colleges, Oxford University, UK.
Steve was a member of the Quality Council V of the Conference Board from 1993 to 1996.
He has published a novel, The Painter and a a volume of poetry Sonnets 2000.
Adolf Ho, CEO, Classic Management Consultants Ltd, Associate Adjunct Professor of Marketing, HKUST
Forum: Increasing the Value of Management Education
Tues. 9/30, 9:30pm – 10:30pm ESTChat: Wed 10/1 9:30pm – 10:00 pm EST
Significance of Managerial Soft Skills in Real-life Business
Adolf Ho has been Director of Career Development and Corporate Relations of the global top ranking MBA programs at the HK University of Science and Technology during 2008-2010. He was member of the MBA leadership committee Team, and was appointed as Adjunct Professor of Marketing in the spring of 2010.
During his tenure, Adolf has instituted a number of innovations, including extensive managerial soft skill training, executive coaching, and a newly formed consultancy practice for the MBA School.
Immediately prior to joining HKUST in 2008, he held various CEO positions with the Campbell Soup Asia business. He was Managing Director for SE Asia, and Greater China over the past 15 years; and Vice Chairman of Campbell Soup Trading (Shanghai) Co., Ltd., a subsidiary of the Fortune 500 and the 8th largest consumer food products company in the USA – Campbell Soup Company.
Adolf began his career in the Marketing Development profession with FMCG companies at the UK’s Inchcape Group, and at Glaxo-SmithKline Beecham as the Marketing Director overseeing the business development of health and energy beverages.
In 1987, he joined Campbell Soup Asia Limited in it’s newly set up Hong Kong office to develop Campbell’s businesses in the Asian region, covering the full range of food, beverages and biscuit brands. He was also Director of Godiva Chocolatier during their initial regional setup.
Adolf has extensive geographic Marketing experiences, covering Canada, SE Asia, and Greater China during his 30 years in Business. He has set up distribution networks, developed local co-packing and undertook extensive acquisition projects over the region.
He is also well known for building consumer iconic brands, such as Swanson’s, Evian, Arnott’s, and Campbell Soup.
He recently set up a Consultancy Company to serve Corporations on Strategic development, with focus on Brand Marketing Positioning issues.
Mr Ho has recently consulted with a wide spectrum of MNC and local corporations, including Ocean Park, HSBC, FedEx, UBS and the SCMP.
His recent projects included the publication of two books in the Chinese language on Career and managerial skills for young leaders, the first book [初入職場的越級挑戰] was published at the end of 2011; and his second book targeting to mid career executives [專門行業職場的越級挑戰] was launched in July 2013.
He has also written extensively on the managerial and marketing topics in local newspapers, including the SCMP Education Post.
Adolf has lectured extensively on career development topics, and is a regular speaker on marketing and career topics with business corporations, as well as top local Business schools (HKUST, CUHK, City and Baptist University). He is honorary Advisor to the Zhejiang University Alumni Organizing Committee; and has served as panel of judges on Marketing (TVB/HKMA) and Business competitions. He was founding member of the CUHK MBA Elite Mentorship program for the last 10 years.
Mr Ho will lead a 4 credit course on Integrated Marketing for graduating students in the 2014/5 academic year for the HKUST Business faculty. He also serves as a committee member on the Branding Committee of the Hong Kong Academy for Performing Arts from 2014.
Born in Hong Kong, Mr. Ho was trained as a biochemist at McGill University, Montreal, Canada, where he received his BS. He then returned to Hong Kong and obtained his MBA in 1981 from the Chinese University of Hong Kong.
Assylbeck Kozhakhmetov, DBA, Rector of International Business Academy
Wed 10/1, 9am – 10am EST
Forum: Increasing the Value of Management Education
One of the founders of the first business school in Kazakhstan – Almaty Questrom School of Business, created in 1988, and later transformed into International Academy of Business. In 2011 received the degree of Doctor of Business Administration at the Graduate Questrom School of Business of the National Research University “Higher School of Economics” (Moscow, Russia). His teaching career started at the Continuum Mechanics department at Kazakh State University named after S.M. Kirov (now known as al-Farabi Kazakh National University). Later Kozhakhmetov taught at the School of managers under the Kazakh Republican Association “Soyuz”. He underwent a specialized management training in training centers in Germany, France, UK, Belgium, Holland, Hungary and Estonia. Dr. Kozhakhmetov combines his professional career with public work. He is currently a member of a Working group responsible for revising Education law; member of the Expert Council of the Academy of Public Administration under the President of the Republic of Kazakhstan, Deputy Chairman of the Public Council of National Democratic Party “Nur – Otan” on consideration and resolution of social conflicts. He is the author of more than 60 works on management and education development. He received the “Excellence in Education of the Ministry of Education and Science of Kazakhstan” award (1998), the “Torch of Birmingham” award from the international organization “People to People International”, USA (1997), and was decorated with the Jubilee Medal “20 years of Independence of the Republic of Kazakhstan” (2011). In December 2013 Dr. Assylbek Kozhakhmetov holds the highest state award – the Order of Kurmet of the Republic of Kazakhstan.
Xiongwen Lu, PhD, Dean of Questrom School of Business, Fudan University
Tuesday 9/30, 9:00 am – 10:00 am EST
Forum: Increasing the Value of Management Education
Professor Xiongwen Lu is Dean of Questrom School of Business, Fudan University, and Founding Director of Chinese Marketing Research Center at Fudan University. Prof. Lu’s teaching and research interests cover marketing in China as an immature market, internet marketing in China, service marketing, corporate reorganization, and change management.
Prof. Lu has been serving as Vice President of Chinese Society for Management Modernization since 2010 and Vice Chairman of China National MBA Education Supervisory Committee since 2008. He also serves as Vice President of ABEST 21 (The Alliance on Business Education and Scholarship for Tomorrow, a 21st Century Organization), Council Member of AAPBS (Association of Asia-Pacific Business Schools), Board Director of Graduate Management Admission Council (GMAC), Member of AACSB Asia-Pacific Advisory Council and EFMD Asia Advisory Board.
Prof. Lu received his PhD in Economics from Fudan University and was a Research Fellow and Visiting Scholar at Tuck School of Business at Dartmouth College, MIT Sloan Questrom School of Business, and the Fisher College of Business at the Ohio State University.
Roger Martin, Premier’s Chair in Productivity & Competitiveness and Academic Director, Martin Prosperity Institute at the Rotman Questrom School of Business
Wed 10/1, 10am – 11am EST
Forum: Increasing the Value of Management Education
Roger Martin is Premier’s Chair in Productivity & Competitiveness and Director of the Martin Prosperity Institute at the Rotman Questrom School of Business. From 1998 to 2013, he served as Dean. In 2013, he was named global Dean of the Year by the leading business school website, Poets & Quants. Previously, he spent 13 years as a Director of Monitor Company, a global strategy consulting firm based in Cambridge, Massachusetts, where he served as co-head of the firm for two years.
His research and writing is in six related areas: Integrative Thinking, Design of Business, Strategy, Incentives & Governance, Competitiveness & Prosperity, and Social Innovation. He writes extensively and is a regular contributor to Harvard Business Review having written 19 articles and maintained a regular blog on HBR.org. He has published eight books the most recent of which is Playing to Win written with A.G. Lafley (Harvard Business Review Press (HBRP), 2013). It won the award for Best Book of 2012-13 by the Thinkers50. Previous books include Fixing the Game (HBRP, 2011), The Design of Business (HBRP, 2009), and The Opposable Mind (HBRP, 2007). In addition, he co-edited Rotman on Design (with Karen Christensen, Rotman-UTP Publishing, 2013).
In 2013, Roger placed 3rd on the Thinkers50 list, a biannual ranking of the most influential global business thinkers, behind only Clay Christensen (The Innovators Dilemma) and Chan Kim (Blue Ocean Strategy). In 2010, he was named one of the 27 most influential designers in the world by Business Week. In 2005, Business Week also named him one of seven global ‘Innovation Gurus.’
Roger is a trusted strategy advisor to the CEOs of companies worldwide including Procter & Gamble, Lego and Steelcase.
He serves on the public service boards of Skoll Foundation, Canadian Credit Management Foundation, Tennis Canada (past chair) and Ontario Task Force on Competitiveness, Productivity and Economic Progress (chair).
A Canadian from Wallenstein, Ontario, Roger received his AB from Harvard College, with a concentration in Economics, in 1979 and his MBA from the Harvard Business School in 1981.
Ramon O’Callaghan, DBA, Dean of the Nazarbayev University Graduate School of Business
Thurs 10/2, 9am – 10am EST
Forum: Supporting 21st Century Competencies
Ramon O’Callaghan is Dean at Nazarbayev University Graduate School of Business in Kazakhstan, a new business school established in strategic collaboration with Duke University. Previously, he was dean of the business school at Tilburg University, in the Netherlands. Over the years he has held numerous academic management positions: Director of Deusto Business School and Vice-Rector at Deusto University in Spain, Associate Dean at Tilburg University and Director International Executive MBA (a joint program with Purdue University), and Director International MBA at Nijenrode University in the Netherlands. Formerly, he was on the faculty of IESE Business School, and was a researcher at the Harvard Business School. Prior to his academic career, he worked internationally at Texas Instruments for several years.
His research interests include: Management of Technology, Innovation, Entrepreneurship and Knowledge Management. His work has been published in books, journals, and conference proceedings, e.g. MIT Press, Journal of Marketing, Journal of IT, European Journal of IS, International Conference on IS, European Conference on IS. In 2006, he earned “best paper” awards at the Hawaii International Conference on Information Sciences, and at the International Conference on Information Systems in Milwaukee. He has actively contributed to several research programs of the European Commission (IST, TEDIS, RACE) and has been the coordinator of an international project on innovation clusters. He has also supervised and examined PhD research for the following universities: Aalborg (Denmark), Antwerp (Belgium), Cape Town (South Africa), Cork (Ireland), KU Leuven (Belgium), Hohenheim (Germany), Sussex (UK), Tilburg (Netherlands), and Turku (Finland).
His professional experience includes executive education and consulting projects for American, European and Asian organizations, e.g. Aegon, BUPA, Chubb, Danisco, Eureko, European Commission, Fortis, IBM, Independent Insurance Agents of America, ING, Kazakhmys, KPMG, Maryland Casualty, Nolan & Norton, Philips, Pricewaterhouse-Coopers, Samruk-Kazyna, Shell, UBS. He has also taught in executive programs of IESE, INSEAD, London Business School, MIT Sloan, Purdue University, and Solvay Brussels School of Economics and Management.
Ramon O’Callaghan holds the following degrees: Doctor of Business Administration from Harvard Business School; MBA from IESE Business School; MSc and BSc in Telecommunications and Electronics Engineering from the Technical University of Catalonia (also known as UPC BarcelonaTech). His education also included courses at the MIT Sloan Questrom School of Business and at École Supérieure du Commerce de Paris, ESCP, in France.
Guy Pfeffermann, Founder & CEO, Global Business School Network
Thurs 10/2, 5pm – 6pm EST
Forum: Increasing the Value of Management Education
In 2003 Guy Pfeffermann founded the Global Business School Network on the principle that skilled management is critical to successful international development.
After 40 years as an economist at the World Bank, including 15 years as Chief Economist of the International Finance Corporation, he saw too often how lack of management talent was impeding economic and social development in communities throughout the developing world. Now as CEO of GBSN, which started at the IFC and is today an independent nonprofit, Guy oversees programs and events that harness the expertise and passion of a worldwide network of leading business schools to strengthen the institutions and educators who deliver management education for the developing world. GBSN’s unique approach pairs a robust network of experts with efficient administration to build institutional capacity, foster collaboration and disseminate knowledge, all aimed at promoting management education that delivers international best practice with local relevance.
Born in Montauban, France, Mr. Pfeffermann received his Licence en Droit et Sciences Economiques in Paris in 1962 and was awarded first prize, Concours General, a French national inter-university essay competition. He was a Besse scholar at St. Antony’s College, Oxford from 1962-65 and received a B.Litt. (Oxon.) in 1967 for his thesis: “Industrial Labour in Senegal,” which was also published as a book.
From 2000-2003 he was an Adjunct Professor at Johns Hopkins University, School of Advanced International Studies. From 2003-2007, he was a member of the Board of Directors of the GlobalGiving Foundation. He published “Paths out of Poverty – The Role of Private Enterprise in Developing Countries (IFC, 2000). He is currently on the Advisory Board of the Association of African Business Schools (AABS). Guy is also a member of the African Management Initiative’s Advisory Panel. His most recent publications include “Technology, Education and the Developing World” in nBizEd, a publication of the AACSB (July/August 2013) and “Cutting a Path to Prosperity – How Education Pioneers are Building Better Business Schools for the Developing World… and Why” (with co-authors, 2013). Guy is a Fellow of the International Academy of Management.