Steve Denning, Forbes contributor, Board Member of the Scrum Alliance

Tues 9/30, 3pm – 4pm EST
Forum: Increasing the Value of Management Education

Chat: Thurs 10/2, 1:00 pm – 1:30 pm
Management Skills Necessary to Thrive in the Creative Economy

Steve Denning is the author of the award-winning books, The Leader’s Guide to Radical Management: Re-inventing the Workplace for the 21st Century(Jossey-Bass, 2010), The Secret Language of Leadership (Jossey-Bass, 2007) and The Leader’s Guide to Storytelling (Jossey-Bass, 2005).

From 1996 to 2000, Steve was the Program Director, Knowledge Management at the World Bank where he spearheaded the organizational knowledge sharing program.

In November 2000, Steve Denning was selected as one of the world’s ten Most Admired Knowledge Leaders (Teleos)

He now works with organizations in the U.S., Europe, Asia and Australia on leadership, innovation, business narrative and most recently, radical management.

His clients have included many organizations, large and small, around the world, including GE, IBM, Microsoft, McKinsey, Shell, Netflix, Bristol Myers Squibb, Deloitte, Lockheed Martin, Raytheon, Syngenta, Danfoss, McDonalds, Unilever, Bristol-Myers Squibb, Abbott Laboratories, MWH, Ernst & Young, CRM Learning, Xerox, Oracle, Maritz, Target, Burns & McDonnell, Mitre Corporation, Innovation Council, Deluxe, Fetzer Foundation, Diageo (UK), UK Parliamentary Ombudsman, Nestle (Switzerland), Novo Nordisk (Denmark), International Energy Agency (Austria), Symbiosis (Austria), PMI (France), Ambrosetti (Italy), ARK group (UK, Asia, Australia), Air New Zealand, World Bank, UN, UNDP, US Army, USAID, CIA, NSA, Defense Intelligence Agency, NetHope, The Brookings Institution, American Institute of Architects, California Workforce Association, CIA, NSA, NIMA, FAA, NY State Government, Oregon State Government, Australian government ministries, New Zealand ministries and the Ministry of Foreign Affairs (Norway).

In April 2003, Steve was ranked as one of the world’s Top Two Hundred Business Gurus by Davenport & Prusak, “What’s The Big Idea? (Harvard, 2003).

Steve’s most recent book, Leader’s Guide to Radical Management: Re-inventing the Workplace for the 21st Century (Jossey-Bass, 2010), was selected by 800-CEO-READ as one of the best five books on management in 2010. It offers a comprehensive guide to the reinventing the organization for the 21st Century.

Steve’s book, The Secret Language of Leadership: How Leaders Inspire Action Through Narrative (October 2007) was selected by the Financial Times as one of the best books of 2007. It was also selected by the book distributor, 800-CEO-READ, as the best book on leadership in 2007. It is a comprehensive guide to transformational leadership, particularly how to use develop and use narrative intelligence to inspire enduring enthusiasm in any audience for your cause.

Steve’s book, The Leader’s Guide to Storytelling (2005) is a comprehensive guide to the various ways in which leaders can use of storytelling to achieve a variety of organizational purposes, including spark action, communicate who they are, transmit the brand, transfer values, share knowledge, inspire collaboration, tame the grapevine and lead people into the future.

Steve’s book, The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations (Butterworth Heinemann, 2000) describes how storytelling can serve as a powerful tool for organizational change and knowledge management.

Steve’s book, Squirrel Inc.: A Fable of Leadership and Storytelling was published by Jossey-Bass in June 2004. It discusses the seven highest value forms of organizational storytelling, about which there is already considerable advance praise.

Another book, co-authored by Steve Denning along John Seely Brown, Katalina Groh and Larry Prusak, was published in June 2004 by Elsevier. It is entitled Storytelling in Organizations: How Narrative and Storytelling Are Transforming Twenty-first Century Management

Steve was born and educated in Sydney, Australia. He studied law and psychology at Sydney University and worked as a lawyer in Sydney for several years. He did a postgraduate degree in law at Oxford University in the U.K. Steve then joined the World Bank where he worked for several decades in many capacities and held various management positions, including Director of the Southern Africa Department from 1990 to 1994 and Director of the Africa Region from 1994 to 1996. From 1996 to 2000, Steve was the Program Director, Knowledge Management at the World Bank.

Steve was a Senior Scholar at the Burns Academy of Leadership at the University of Maryland from 2006-2009.

In the Fall of 2009, Steve was a Visiting Fellow at All Souls Colleges, Oxford University, UK.

Steve was a member of the Quality Council V of the Conference Board from 1993 to 1996.

He has published a novel, The Painter and a a volume of poetry Sonnets 2000.

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Ben M. Bensaou, PhD, Professor of Technology and Operations Management, Professor of Asian Business and Comparative Management, INSEAD

Thurs 10/2, 2pm – 3pm EST
Forum: Cultivating Innovation & Entrepreneurship

Ben M. Bensaou is Professor of Technology Management and Asian Business and Comparative Management at INSEAD. He was a Visiting Associate Professor at the Harvard Business School in 1998-1999. He holds a PhD in Management from the MIT Sloan Questrom School of Business, USA; an MA in Management Science from Hitotsubashi University, Japan; a Diplôme d’Ingénieur (MSc) in Civil Engineering; and a DEA in Mechanical Engineering from respectively the Ecole Nationale des TPE, Lyon and the Institut National Polytechnique de Grenoble, France.

His research and teaching focuses on (1) a Process View of Value Innovation and Blue Ocean Strategy deployment initiatives, (2) new forms of organizations, in particular networked corporations, (3) the impact of Information and Communication Technologies (ICT) on organizations and Value Innovation. Professor Bensaou addresses these issues from an international comparative perspective, with a special focus on Japanese organizations. His research on supplier relations in the U.S. and Japanese auto industries won the best doctoral dissertation in the field of information systems and a finalist award for the Free Press Award for outstanding dissertation research in business policy and strategy. His case on the Circus Industry and the Cirque du Soleil won the 2006 ECCH Best Case Award (in Strategy – with Kim and Mauborgne). His publications include papers inManagement Science, Information Systems Research, Organization Sciencer, Strategic Management Journal, Harvard Business Review, Sloan Management Review, , book chapters and conference proceedings. He has been a member of the Editorial Board of Information Systems Research, MIS Quarterly, and MISQ Executive. He has been listed in the Who’s Who in the World since 1998.

Professor Bensaou has been consulting for Asian, European and US corporations. He teaches courses on Corporate Strategy, Value Innovation/Blue Ocean Strategy, Information Technology and Comparative Management (in English and French). He has been a Visiting Professor at Aoyama Gakuin University, Tokyo and has taught (in Japanese) in Executive Programs at Keio Business School, Tokyo, Japan.

Professor Bensaou grew up in France. He has also lived and was educated in Japan. He and his wife Masako live in Fontainebleau, with their two younger sons Alexis and Lennon. Their elder son Sophian is pursuing his college education in Philadelphia, USA.

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John A. Byrne, President, Editor in Chief, Poets & Quants

Thurs 10/2, 10am – 11am EST
Forum: Challenging the Business Model of Education

Thurs 10/2, 3pm – 4pm EST
Forum: Evaluating Policy & Rankings

John A. Byrne is chairman and editor-in-chief of C-Change Media Inc., a digital media startup that is launching a network of websites for the global business community. C-Change currently has two highly successful sites, Poets&Quants.com and Poets&QuantsforExecs.com. Little more than two years old, P&Q generates more than one million monthly page views and boasts a book imprint division which published its first title in 2012. Byrne is also the author of “World Changers: 25 Entrepreneurs Who Changed Business As We Knew It,” his first book in ten years since the publication of his collaboration with General Electric Chairman Jack Welch. That book, “Straight from the Gut,” was a New York Times bestseller for 26 consecutive weeks.

Byrne’s collaboration with Mort Mandel, a self-made billionaire and highly successful entrepreneur in both the for-profit and non-profit worlds, will be published in December of 2012 by Jossey-Bass as part of its Warren Bennis leadership series. The book is entitled “It’s All About Who You Hire, How They Lead…and Other Essential Advice from a Self-Made Leader.”

Until Nov. of 2009, Byrne had been executive editor and editor-in-chief of BusinessWeek.com. He led BusinessWeek.com to record levels of reader engagement and traffic, oversaw the redesign of the site, and launched extensive new areas of coverage on management and lifestyle. Mr. Byrne initiated the site’s twice-daily executive news summary, weekly interactive case studies, multi-media classroom videos, as well as new blogs and podcasts. He helped to develop and launch a major Web 2.0 initiative called the Business Exchange, an innovative product utilizing social media and news aggregation.

Under his leadership, BusinessWeek.com won two consecutive National Magazine Awards, the most prestigious recognition in magazine publishing, an EPpy for Best Business Website with over one million unique visitors (over The Wall Street Journal), and second place honors as the Best Website of the Year for news and business by the Magazine Publishers Association. In 2008 alone, BW.com captured an unprecedented 21 awards and nominations for journalism excellence. His weekly podcast on Business Week’s cover story has been downloaded nearly 10 million times. Mr. Byrne’s views on the future of journalism have made him a popular speaker and essayist. In the past two years, he has spoken at more than a dozen conferences, has been frequently interviewed about the new world of journalism, and has been published by Harvard University’s Nieman Reports, The Christian Science Monitor, and MediaWeek magazine.

Prior to role at BusinessWeek.com, he was the executive editor for the print publication since 2005, during which he began three new annual franchises, including the highly successful Customer Service Champions and the Best Places to Launch a Career, and recruited to the magazine such popular weekly columnists as Jack and Suzy Welch, Maria Bartiromo, and renown wine critic Robert Parker.

Previously, Mr. Byrne was editor-in-chief of Fast Company magazine. He joined Fast Company in April 2003, succeeding founding editors Alan Webber and Bill Taylor, where he worked to reinvent the business magazine. Under his leadership, Fast Company won many coveted journalism awards, including its first Gerald Loeb award, the highest honor in business journalism. Mr. Byrne also made Fast Company the first business brand to launch an online blog and created, through a partnership with Monitor Group, an annual award competition for social entrepreneurs. More importantly, Mr. Byrne found and cultivated a buyer for the magazine, resulting in a $35 million purchase that saved the publication from an almost certain closure.

Before joining Fast Company, he worked for BusinessWeek for nearly 18 years, most recently holding the position of Senior Writer and authoring a record 57 cover stories for the magazine. His articles have explored the fairness of executive pay, the folly of management fads, and the governance of major corporations. Mr. Byrne’s magazine writing has won numerous awards and has been republished in collections of the best writing on business. He was named a National Magazine Award finalist as well as a Gerald Loeb award finalist twice. Among his more widely recognized cover stories are “Philip Morris: Inside America’s Most Reviled Company,” a provocative exploration of the men who ran the largest tobacco corporation in the world, “The Fall of a Dot-Com,” an investigative story on how big-name investors, blinded by Net fever, poured millions into a dot-com that fell into bankruptcy, “Joe Berardino’s Fall from Grace,” a narrative of how Arthur Andersen’s CEO presided over the demise of his legendary firm, “The Man Who Invented Management,” a reflective essay on why management guru Peter Drucker’s ideas still matter, and “Are CEOs Paid Too Much?,” an early examination (1992) of why executive compensation was out-of-control.

Mr. Byrne developed the idea of a monthly best-sellers list, launched the industry-leading business school rankings, established and managed the magazine’s ranking of the best and worst corporate boards, and created its annual list of the most generous philanthropists. He also built out the business education franchise online in the mid-1990s, setting the stage for a highly regarded online community and one that has reaped tens of millions of dollars in annual revenue for BusinessWeek. He has been a frequent commentator on television, having appeared on CNN’s Moneyline and CNBC’s Squawk Box and Business Center.

Mr. Byrne is the author or co-author of more than ten books on business, leadership, and management, including two national bestsellers. World Changers, to be published by Penguin Books’ Portfolio imprint, is his first book in ten years. His previous book, published Sept. 11, 2001 by Warner Books, was Jack: Straight from the Gut, the highly anticipated collaboration with former General Electric Co. CEO Jack Welch. The book debuted at the very top of The New York Times bestseller list and remained on the list for 26 consecutive weeks. Mr. Byrne has written or co-authored seven other books, including Chainsaw (HarperCollins, 1999), the behind-the-scenes story of Al Dunlap’s rise and fall as a business celebrity. The book received widespread acclaim. Publishers Weekly called the book a “blistering saga” and a “sizzling tale.” The Street.com said Chainsaw “should be required reading in all business and accounting schools.”

Mr. Byrne’s other books include: Informed Consent (McGraw-Hill, 1995); The Headhunters (MacMillan, 1986); Odyssey (Harper & Row, 1987), the business biography of former Apple Computer chairman John Sculley; and The Whiz Kids (Currency/Doubleday, 1993), which explored the life and times of ten Army Air Force officers who helped to remake the Ford Motor Co. in the post-war period. Managment guru Tom Peters called The Whiz Kids “an important milestone in American management analysis. Warren Bennis has said the book is “the best history of American business from World War II to the present.” Mr. Byrne also wrote BusinessWeek’s Guide to the Best Business Schools (McGraw-Hill, 1989, 1990, 1993, 1995, and 1997) and co-wrote BusinessWeek’s Guide to the Best Executive Education Programs (McGraw-Hill, 1992).

As part of a new book imprint division at Poets&Quants, Byrne also is the co-author of “Handicapping Your MBA Odds: Profiles of 101 Applicants & Their Odds of Getting Into a Top Business School.” The book was published in the summer of 2012.

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Sri Zaheer, PhD, Dean, Carlson Questrom School of Business, University of Minnesota

Forum: Cultivating Research with Impact

*Forum Hosts engage throughout the 60 hours at unscheduled times.

Sri Zaheer joined the Carlson School in 1991 and most recently held the position of associate dean of faculty and research. Zaheer is a Fellow of the Academy of International Business and is a former consulting editor of the Journal of International Business Studies. Her research centers around the risks faced by multinational corporations, and on the impact of technology on international location and organization. She has won several international awards for her research including the Barry Richman Award for the best interdisciplinary work in international management. Zaheer is a founding member of the International Academic Council of the Indian School of Business, set up by McKinsey, Kellogg, and Wharton in Hyderabad, India.

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Giselle Weybrecht, Bestselling author of ‘The Sustainable MBA: A Business Guide to Sustainability’

Thurs 10/2, 11am – 12pm EST
Forum: Engaging New-Generation Students & Employees

Giselle Weybrecht is the bestselling author of The Sustainable MBA: A Business Guide to Sustainability published by Wiley, 2nd edition 2014. The book aims to educate the next generation of business leaders about sustainability issues, whether these be students or business executives. Giselle has over 15 years of experience as an advisor in sustainable development and business topics internationally with the United Nations, business schools, governments and the business sector. She is a frequent lecturer and trainer on these topics and is a Special Advisor to the United Nations Global Compact on management education issues. Over the past 100 days she has been exploring how the MBA can adapt to ensure that it trains the kinds of sustainability leaders that organizations and the world needs by posting one idea a day at 100futuremba.com.

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N. Venkatraman, PhD, David J. McGrath Jr. Professor of Management at Boston University Questrom School of Business

Forum: Increasing the Value of Management Education

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N. Venkatraman is the David J. McGrath Jr. Professor of Management at Boston University Questrom School of Business. Previously, he taught at MIT Sloan School (1984-1993) and London Business School (1999-2001). He was awarded the 2004 and 2006 IBM Faculty Fellowship for his work focusing on business

challenges in the network era. His research and teaching lie at the interface between strategic management and information technology with a particular focus on how companies position to win in a network era. He has been recently recognized by Thomson Financial/ISI as one of the most cited researchers in strategy and information technology. His 1989 paper in Management Science is considered as one of the highly cited papers over the 50 years of the history of the journal. His research has won awards from The Academy of Management (AT Kearney Award for Outstanding Doctoral Research) and Strategic Management Society (McKinsey Honorable Mention) and his doctoral students have been awarded prizes for their thesis work.

He writes papers for managerial audience and academic publications. His papers for managers have been published in the Sloan Management Review over the last decade. He has also published in IBM Systems Journal (1993 Special Issue on Strategic Alignment; the Turning Points issue in 2000), Business Strategy Review (London Business School) and Financial Times. His academic research has been published in Management Science, Strategic Management Journal, Information Systems Review, Academy of Management Journal, Academy of Management Review and others. He has consulted and/or lectured for many corporations in the USA, Europe and South Africa including IBM, Microsoft, CSC, BP, Novartis, Ericsson, Canal+, ABN-AMRO, Zurich Financial, McKinsey & Co., Federal Express and others.
He holds a B. Tech degree from IIT, Kharagpur (1976), an MBA from IIM Calcutta (1979); and Ph.D. from University of Pittsburgh (1985).

See other Boston University VIPs: Robert A. Brown, Ken Freeman, James Post, Michael Salinger

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Howard Thomas, PhD, LKCSB Distinguished Term Professor of Strategic Management, Management Education Director, Academic Strategy and Consulting Unit, Singapore Management University

Forum: Supporting 21st Century Competencies

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Professor Howard Thomas has had a distinguished, global career in business and management education spanning almost 50 years.

He has been a business school Dean on three continents: University of Illinois, USA; Warwick Business School, UK and Singapore Management University, Asia.

His teaching and research interests encompass strategic management and management education. He is a highly-cited scholar, who is a Fellow of the Academy of Management, USA, the British Academy of Management, the Strategic Management Society and the Academy of Social Sciences. He is also a Companion of the Association of Business Schools, UK.  He is a past Chair of the Board of the Graduate Management Admissions Council (GMAC), the American Association of Collegiate Schools of Business International (AACSB), the Association of Business Schools (ABS) and the Global Foundation of Management Education (GFME). He also served as President of the Strategic Management Society.

He has held visiting and permanent academic posts at institutions worldwide: the Australian Graduate School of Management (AGSM) in Sydney, London Business School, Sloan School of Management, MIT, Kellogg School of Management, Northwestern, EIASM, Brussels, and the University of British Columbia, Vancouver. He serves as a board member of State Farm Bank, USA, and the European Foundation for Management Development, (EFMD), Brussels.  He is also a Member of the Financial Research Council (FRC) of the Monetary Authority of Singapore.

He recently authored ‘The Business School in the 21st Century’ (with Peter Lorange and Jagdish Sheth) Cambridge University Press, 2013, ‘Promises Fulfilled and Unfulfilled in Management Education’ Emerald, 2013 and ‘Securing the Future of Management Education: Competitive Destruction or Constructive Innovation?’ Emerald, 2014.

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Susan E. Siegel, CEO, GE Ventures, Healthymagination & Idea Works

Thurs 10/2, 4pm – 5pm EST
Forum: Cultivating Innovation & Entrepreneurship

Sue Siegel leads two of GE’s growth and innovation initiatives as CEO, GE Ventures & healthymagination.  GE Ventures is GE’s venture arm investing in the start-up ecosystem across the Healthcare, Energy, IT, and Advanced Manufacturing industries.  Healthymagination, is the company-wide initiative that harnesses innovation and partnership to drive better health outcomes.

Sue is a 25+-year business leader with corporate and venture capital experience.

Previously, as a financial VC, Sue led investments in personalized medicine, digital health, and life sciences at Silicon Valley-based Mohr Davidow Ventures. Before her VC years, she  dedicated 20+ years driving the growth of breakthrough technologies at Bio-Rad, DuPont, Amersham, and Affymetrix  (NASDAQ: AFFX).  As President and Board Member of Affymetrix, she built shareholder value by leading its transformation from a pre-revenue start up into a global, multi-billion dollar market cap genomics leader.

Sue has served on over two dozen private and public corporate boards.  She currently serves on the Boards of: the National Venture Capital Association, NIH’s National Center for Advancing Translational Sciences-Cures Acceleration Network, Stanford Hospital Board’s IT Committee, Harvard Partners’ Innovation Advisory Board, the Cleveland Clinic’s Innovation Council, and serves on the Executive Committee of Santa Clara University’s Center for Science, Technology, and Society’s Advisory Board.  She is a President’s Circle member of the National Academies of Science, a member of YPO-WPO, Women Corporate Directors, and a Henry Crown Fellow of the Aspen Institute. In the bestselling business book:  Multipliers: How The Best Leaders Make Everyone Smarter, Sue was a featured “Multiplier”.   She was recognized as one of “The 100 Most Influential Women in Silicon Valley”.

Sue lives in Silicon Valley with her husband and her two sons.  When not working, you might find her hiking the scenic trails of Northern California.

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David Schmittlein, PhD, John C Head III Dean, MIT Sloan Questrom School of Business

Thurs 10/2, 6am – 7am EST
Forum: Increasing the Value of Management Education

David Schmittlein joined the MIT Sloan Questrom School of Business as John C Head III Dean in October, 2007. His focus, since arriving on campus, has been to broaden MIT Sloan’s global visibility, work with the faculty to create new high-quality management education programs, develop enhanced educational opportunities for current students, and to develop and disseminate business knowledge that has impact and will stand the test of time. He has also reached out to the many members of MIT’s alumni community to gain their valuable insights on MIT Sloan and management education.

Prior to his appointment at MIT Sloan, Dean Schmittlein served on the faculty at The Wharton School of the University of Pennsylvania from 1980 until 2007. While at Wharton, he was the Ira A. Lipman Professor and Professor of Marketing. He also served as Interim Dean during July 2007 and as Deputy Dean from 2000-2007. In addition, he was chair of the editorial board for Wharton School Publishing. Dean Schmittlein received a Ph.D. and M.Phil. in Business from Columbia University and B.A. in Mathematics (magna cum laude) from Brown University. His research assesses marketing processes and develops methods for improving marketing decisions. He is widely regarded for his work estimating the impact of a firm’s marketing actions, designing market and survey research, and creating effective communication strategies.

Dr. Schmittlein has served as a consultant on these issues for numerous firms, e.g. American Express, American Home Products, AT&T, Bausch & Lomb, Boston Scientific, Ford Motor Company, Gianni Versace S.p.A., Hewlett-Packard, Johnson & Johnson, Lockheed Martin, Pfizer, Revlon, Siebe PLC, The Oakland Raiders, The Quaker Oats Co., and Time Warner. He has over forty publications, most in leading journals in Marketing, Management, Economics and Statistics. He has been an area editor for Marketing Science and a member of the editorial board for the Journal of Interactive Marketing, Journal of Marketing Research, Marketing Letters and Marketing Science.

Dr. Schmittlein serves on the International Advisory Board for Groupe HEC; the Governing Board of the Indian School of Business; the International Advisory Board of Lingnan (University) College of Sun Yat-sen University; the Advisory Board for the School of Economics and Management of Tsinghua University; the International Advisory Board for the Questrom School of Business, Fudan University; and the Board of Trustees of The Conference Board. He has served on the World Economic Forum’s Global Agenda Council for Marketing and Branding. He has been a visiting professor in the Faculty of Economics at Tokyo University, and a Distinguished Scholar in Residence at Washington University’s John M. Olin School of Business. He has received awards for his research, his editorial work, and his teaching. His observations and research have been cited often in the popular press, including Advertising Age, Business 2.0, Business Week, China.com, Computerworld, Fortune, NPR’s Marketplace, People’s Daily Online, Reuters, The ABC Evening News with Peter Jennings, The Economist, The Financial Times, The Los Angeles Times, The Philadelphia Inquirer, The New York Times, The Wall Street Journal, U.S. News & World Report and USA Today.

For more than 30 years, Dr. Schmittlein has done extensive consulting work for corporate clients in a wide variety of industries, including consumer products, computer software, pharmaceuticals, entertainment, manufacturing, and management consulting. For a full list of Dr. Schmittlein’s consulting work, visit

Dr. Schmittlein is a member of the American Statistical Association and the Institute for Operations Research and Management Sciences (INFORMS).

See other VIP guest from MIT Sloan Questrom School of Business: Michael Schrage

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Michael Salinger, PhD, Jacqueline J. and Arthur S. Bahr Professor in Management at Boston University Questrom School of Business

Thurs 10/2, 10am – 11am EST
Forum: Increasing the Value of Management Education

Michael Salinger is the Jacqueline J. and Arthur S. Bahr Professor in Management at Boston University Questrom School of Business, where he has been on the faculty since 1990. Prior to joining the BU faculty, he was Associate Professor of Business Economics at Columbia Business School. From 2005 to 2007, he served as Director of the Bureau of Economics at the United States Federal Trade Commission. He holds a Ph.D. in economics from MIT and a B.A. from Yale.

See other Boston University VIPs: Robert A. Brown, Ken Freeman, James Post, N. Venkatraman

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