IT Support

Whether it’s Questrom-specific assistance, such as help with our learning management system (Questrom Tools), Questrom Apps, Questrom’s databases, servers, printers, labs, or purchasing or if you need help with those services which affect the entire campus, such as email, lecture capture, telephones, and desktop computer deployment, a simple email to will get you on the right track.

Susilo Business Center and Copy Codes

The services provided by the Susilo Business Center include volume reproduction, case ordering, and distribution and sale of classroom materials.  Any Harvard Business School cases or other business school materials must be ordered through the Copy Center manager.

Hours of operation will be posted at

Deadlines to hand in course packets:

Fall semester: July 15

Spring semester: November 15

Summer: April 15

Copies will only be made in compliance with copyright laws; no copyrighted material will be copied without appropriate permission.

Copy and fax machines are located near each academic department.  Contact your department Department Administrator for assistance with the copy or fax machines.  Large volume copying should be done through the Susilo Business Center.


On-campus calls may be placed from any classroom, office, or lounge phone located throughout the building. For details on how to place telephone calls, please visit

Long-distance calls require a 5-digit long-distance code (the same as your copier code).  If you do not have a code, please contact your department Program Coordinator.


Parking options on campus are administered by BU Parking and Transportation Services. There is a three-level garage under the Rafik B. Hariri Building, which features first-come-first-served permitted availability. For more details on obtaining a parking permit, visit

Building Access

Your Boston University identification card (Terrier Card), which allows you access to the Hariri Building, University Libraries, and discounts at the Barnes and Noble bookstore, is administered by the University’s Office of Human Resources. For more information on obtaining your Terrier Card, please visit

Once you obtain your identification card, see Cam Philip in the Dean’s Office (617-353-4280) to have your card entered into the building’s security system so that you may have access to the building after standard hours.  Access to the 4th, 5th and 6th floors is by ID card until 7:30 a.m. and after 6:00 p.m. Please be aware that students do not have personal access to these floors outside of standard business hours. Please be aware of these restrictions when scheduling meetings and office hours.

Mail Slots and Mail Delivery

Faculty mailboxes are located on the 5th and 6th floors in the Hariri Building:

  • Room 531 – Faculty with offices on the 5th floor
  • Room 646 – Faculty with offices on the 6th floor

If you have large packages delivered to your Questrom mail address, you can pick them up in Room 521. The Academic Support Department will send you an email to alert you when a package arrives.

B&N BU Bookstore

Barnes and Noble is the official bookstore of Boston University and is located 1.3 miles from Questrom School of Business, at 910 Commonwealth Ave. As you exit the front entrance, head West on Commonwealth Ave toward Silber Way, the destination will be on your left. You will find everything from women’s, men’s and children’s apparel, BU gifts, textbooks and more. BU faculty and staff receive a 10 percent discount on most merchandise.