As part of the Feld Center for Industry Alliances and reporting directly to the Director of Employer Engagement for the Feld Center, the main goals of the Assistant Director of Employer Engagement are (1) to enhance and expand virtual, on and off-campus employer/alumni engagement by maintaining strong relationships and executing high-quality employer events, (2) to act as a first point of contact for general recruiting inquiries and inbound recruiting activities and (3) to supervise a Senior Program Coordinator who is responsible for effective general office operations and budget management. The incumbent shall liaise with employers, staff, alumni, faculty, and students in order to support department initiatives and operations, as well as enhance employer-partner relationships. The role is the main point of contact for employers regarding (but not limited to) job postings and all Questrom recruiting activity.
Associate Dean for Administration & Finance
Finance and Administration
A pivotal member of the Questrom Senior Leadership Team, the Associate Dean of Finance & Administration drives planning, analysis, reporting, policy development, and continuous improvement for finance, budgets and accounting, human resources, facilities and operations, and information technology. Leads and informs resource allocation decisions and the identification, analysis, and prioritization of initiatives. Engages contingency planning to understand effects on the Questrom budget, resources, structures, and facilities. Develops dashboards and reports to support informed decision-making. Assures alignment of financial, human, technological, and physical resources with Questrom’s strategy, goals, and objectives. Leads continuous improvement efforts to assure the effective and efficient deployment of resources, optimal processes and structures, and to instill a culture of operational excellence. Acts in a management capacity to directly supervise Directors of Budgets, Facilities & Operations, IS&T, and Human Resources including performance feedback and evaluation, task assignment and prioritization, professional development, and various staff oversight duties. Serves as the schools liaison to and maintains strong and productive relationships with central administrative departments including the Provost, Budgets, General Accounting, HR, and IS&T areas.
CRM Developer III
Information Technology Services
Responsible for the design, development, coding, testing, debugging and documentation of Questrom’s applications (new, enhancement and/or maintenance) to satisfy the requirements of one or more user areas. Leads the implementation of vendor application solutions (off-the-shelf packages, open source and cloud offerings) and builds integration components to existing portfolio. Researches and evaluates alternative solutions and makes recommendations. Adheres to internal policies/procedures, industry best practices, service level agreements and professional standards for application integrity, availability, performance, security, data confidentiality, development, deployment and support.
Director of Academic Advising & Student Services
Undergraduate Academic & Career Development Center
The Director of Academic Advising & Student Services manages all aspects of the Questrom School of Business Undergraduate Academic and Career Development Center (UDC) related to academic advising. They serve as an authoritative source of information for, and as a liaison between, Questrom staff, faculty, students, other BU offices, and the public with regard to the Undergraduate Program Office academic policies and procedures, student advising concerns and initiatives, and retention efforts. They directly or indirectly supervise a professional staff of one Associate Director, six Assistant Directors, and one graduate assistant.
Boston University Questrom School of Business is seeking motivated and driven candidates for the Events Specialist role. Candidates will be well versed in the events industry and eager to build a career in the field of event planning. Questrom’s Events and Conferences unit produces a variety of events including conferences, networking events, social events, graduation ceremonies, and more. This is a fast-paced and dynamic work environment. Questrom Events and Conferences is committed to exceptional event delivery and bringing our clients events to life. Overview: Reporting to the Director of Events, Conferences, and Brand Initiatives, the Events Specialist is responsible for the planning and delivery of Questrom events and programs involving both internal and external stakeholders. The Events Specialists responsibilities begin at the initial inquiry of an event, through the planning, up until the event itself and any wrap up and post evaluation. The role will work in conjunction with the rest of the Questrom Events and Conferences team as well as entities such as Finance and Administration, Marketing and Communication, Learning and Event Technology Services, Facilities, and Catering. The majority of clients will include Questrom student groups, internal program offices, Questrom faculty, and Questrom affiliated Institutes but will support events from other stakeholders as well including executive education programs. The Events Specialist will also serve as a member of the Questrom Convocation Committee, assisting with the planning and execution of the schools graduation ceremonies and receptions. Events will take place in the Questrom building, on the Boston University campus, and off-campus.
Executive Director, OMBA Experience
The Executive Director for the Online MBA (OMBA) Experience is a highly experienced administrator with a demonstrated track record of working across teams and functional areas to deliver academic programming in a fast-paced and rigorous learning environment. As such, the Executive Director is a critical member of the leadership team that includes the Sr. Associate Dean Online Learning, Sr. Educational Technologist and the Director of Instruction Production Services (IPS). The Executive Director provides strategic leadership for the overall learner lifecycle for the OMBA program and possesses knowledge of the adult learners needs/expectations as well as a clear understanding of processes needed to attract, retain, support and ultimately graduate engaged learners alumni. To support this overall lifecycle, the Executive Director must orchestrate the specific functional roles that are involved: the faculty director, the director of marketing/admissions, the director of student success, the director of the learning facilitators and the director program innovation and improvement. Given the scale of the OMBA program, the Executive Directors key role will be integrating these functional leaders in an agile and holistic fashion to deliver a superior OMBA experience for all involved.
- Help operationalize the marketing/admissions strategy for the program.
- Further develop the operations and the delivery infrastructure that support a positive student experience.
- Lead and supervise the Online MBA student success team.
- Collaborate across school and university departments to build key partnerships important to delivery of the program (e.g., Grad degree programs@scale online unit, registrar, library, Questrom IT and central IT/EdTech, etc.).
- Organize training resources for instructors and staff to bolster the student experience and build a sense of community.
- Onboard staff, faculty, and other program stakeholders to policies, procedures, and program elements.
- Help ensure students are supported in building personal and teaming skills to work in a dynamic global academic environment.
Overall, the Executive Director is responsible for the implementation of a strategy and operational excellence to enhance the student experience of the Questrom Online MBA.
Industry Relations Manager
Feld Center for Industry Alliances
As part of the Feld Center for Industry Alliances team, the Industry Relations Manager (IRM) stewards relationships with key employers within the Digital Tech/Analytics industry portfolio. The IRM works with existing employers and cultivates new employer relationships from leads furnished by business development staff for the purpose of enhancing and expanding recruiting programs for all Questrom students. The IRM also establishes strong relationships with BU staff, alumni, faculty, and student organizations in order to develop important networks and keep abreast of employer needs. This role plays a critical role in supporting student employment outcomes/metrics. Given the nature of the role, seasonal/occasional evening and weekend hours may be required, as well as occasional domestic and international travel.
Key goals are to:
A. Increase opportunities for students to interview with companies of interest by effectively marketing BU Questrom to targeted organizations.
B. Systematically conduct research to use in initiating activity that clearly identifies and meets and exceeds employer needs.
C. Share information, analysis, and ideas from the marketplace with fellow staff members for the purpose of better preparing students in their chosen career paths.
D. Serve as a continuing example of the professionalism, polish, and preparedness that recruiters, hiring managers, and alumni should expect from the Questrom community.
Reporting directly to the Assistant Director, Student Engagement, manage all customer service and reception area operations for the Undergraduate Academic & Career Development Center (UDC) as well as conduct and coordinate the selection, processing, supervision, and assignment of work-study staff in a high-traffic and complex environment. This position requires knowledge of all UDC programs and services and will provide general on the spot advising on both academic and career matters, including understanding and answering broader University questions and resources, explaining University and Questrom policies and procedures, and making referrals where appropriate. This position also manages the department email address, ensuring quality customer service by responding to all email questions in an accurate and timely manner. In addition, this position responds to questions and concerns from non-student stakeholders, including faculty, parents, and School/University administration.