{"id":20077,"date":"2020-08-21T22:15:00","date_gmt":"2020-08-22T02:15:00","guid":{"rendered":"https:\/\/questromworld.bu.edu\/questromteamlearning\/?page_id=20077"},"modified":"2020-08-21T22:15:00","modified_gmt":"2020-08-22T02:15:00","slug":"managing-team-performance","status":"publish","type":"page","link":"https:\/\/questromworld.bu.edu\/questromteamlearning\/main\/student-resources\/managing-team-performance\/","title":{"rendered":"Managing Team Performance"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kc04ecf4-e6e6c1bb429012e1275a485ba873cc0f\">\n.avia-section.av-kc04ecf4-e6e6c1bb429012e1275a485ba873cc0f{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/questromworld.bu.edu\/questromteamlearning\/wp-content\/uploads\/sites\/35\/2020\/08\/My-Movie-14.jpg);\nbackground-position:0% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-kc04ecf4-e6e6c1bb429012e1275a485ba873cc0f .av-section-color-overlay{\nopacity:0.2;\nbackground-color:#000000;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-kc04ecf4-e6e6c1bb429012e1275a485ba873cc0f main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active av-minimum-height av-minimum-height-25 av-height-25  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='25' data-av_min_height_opt='25'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20077'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kg6mxifo-5c714a8cdc63236ebae2f3fe578ae713\">\n#top .av-special-heading.av-kg6mxifo-5c714a8cdc63236ebae2f3fe578ae713{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-kg6mxifo-5c714a8cdc63236ebae2f3fe578ae713 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kg6mxifo-5c714a8cdc63236ebae2f3fe578ae713 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-kg6mxifo-5c714a8cdc63236ebae2f3fe578ae713 .av-subheading{\nfont-size:28px;\n}\n<\/style>\n<div  class='av-special-heading av-kg6mxifo-5c714a8cdc63236ebae2f3fe578ae713 av-special-heading-h1 custom-color-heading blockquote modern-quote  avia-builder-el-1  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Questrom Team Learning<\/h1><div class='av_custom_color av-subheading av-subheading_below'><p>Student Resources<br \/>\nManaging Team Performance<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kctxaxgb-f5d8c84c0a45690175beac555a152542\">\n.avia-section.av-kctxaxgb-f5d8c84c0a45690175beac555a152542{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-kctxaxgb-f5d8c84c0a45690175beac555a152542 main_color avia-section-default avia-no-border-styling  avia-builder-el-2  el_after_av_section  el_before_av_layout_row  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20077'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1k6frzq-5c47b7a051014bb5139407f0b0be1406\">\n.flex_column.av-1k6frzq-5c47b7a051014bb5139407f0b0be1406{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1k6frzq-5c47b7a051014bb5139407f0b0be1406 av_one_fifth  avia-builder-el-3  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-15x3u7q-128f87ee6a8a4b845508cfe16b9f34e8\">\n.flex_column.av-15x3u7q-128f87ee6a8a4b845508cfe16b9f34e8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-15x3u7q-128f87ee6a8a4b845508cfe16b9f34e8 av_three_fifth  avia-builder-el-4  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-kctzmw44-31d1899a6e251a92226ddda06a8d9b83 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;font-family: Verdana, Geneva, sans-serif;font-size: 24px;font-weight: bold\">Managing Team Performance<\/p>\n<p style=\"text-align: center\">In this section, you will find some tips and suggestions for managing your team more effectively. Remember &#8211; teams are dynamic entities. Teamwork and collaboration is an ongoing, continuous effort, not a static event. Paying attention to the <strong>people<\/strong> and the <strong>processes<\/strong>, as well as the <strong>project<\/strong> tasks, is essential to team success.<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-r09a1i-84167d399c2976ccaf0801bcc292820f\">\n.flex_column.av-r09a1i-84167d399c2976ccaf0801bcc292820f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-r09a1i-84167d399c2976ccaf0801bcc292820f av_one_fifth  avia-builder-el-6  el_after_av_three_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-layout-grid-1'  class='av-layout-grid-container av-1ilcbe5-c10938f0c6f247a53574da2dc2c2daf4 entry-content-wrapper main_color av-flex-cells  avia-builder-el-7  el_after_av_section  el_before_av_layout_row  grid-row-not-first  container_wrap fullsize'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-141cpvx-443b2da242997c742cf23594572eb2ab\">\n.flex_cell.av-141cpvx-443b2da242997c742cf23594572eb2ab{\nvertical-align:top;\nbackground-color:#0f7a8a;\n}\n.responsive #top #wrap_all .flex_cell.av-141cpvx-443b2da242997c742cf23594572eb2ab{\npadding:50px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-141cpvx-443b2da242997c742cf23594572eb2ab av-gridrow-cell av_two_fifth no_margin  avia-builder-el-8  el_before_av_cell_three_fifth  avia-builder-el-first  content-align-top'  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-15x3u7q-c7049ebf384c73df97b2590ad8acc2e2\">\n.flex_column.av-15x3u7q-c7049ebf384c73df97b2590ad8acc2e2{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-15x3u7q-c7049ebf384c73df97b2590ad8acc2e2 av_one_full  avia-builder-el-9  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kctzmw44-a38294dec1aaa0c77e247b52e4580c5a\">\n#top .av_textblock_section.av-kctzmw44-a38294dec1aaa0c77e247b52e4580c5a .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kctzmw44-a38294dec1aaa0c77e247b52e4580c5a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"font-family: Verdana, Geneva, sans-serif;font-size: 24px;font-weight: bold;text-align: center\">Effective Team Meetings<\/p>\n<p style=\"text-align: left\">Team meetings are an inevitable and important part of teamwork and collaboration. All team members share the responsibility for making the meetings both effective and efficient by contributing to the meeting planning and objectives, and preparing in advance for each meeting. For more effective meetings, follow these best practices:<\/p>\n<\/div><\/section><\/div>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-s5ec99-de79b8fd1b3411fe473689b48e0c0342\">\n.flex_cell.av-s5ec99-de79b8fd1b3411fe473689b48e0c0342{\nvertical-align:top;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-s5ec99-de79b8fd1b3411fe473689b48e0c0342{\npadding:50px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-s5ec99-de79b8fd1b3411fe473689b48e0c0342 av-gridrow-cell av_three_fifth no_margin  avia-builder-el-11  el_after_av_cell_two_fifth  avia-builder-el-last  content-align-top'  ><div class='flex_cell_inner'><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-13jwpv1-3150e0b2c884424c8b5c373bea0fd518\">\n.flex_column.av-13jwpv1-3150e0b2c884424c8b5c373bea0fd518{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-13jwpv1-3150e0b2c884424c8b5c373bea0fd518 av_one_half  avia-builder-el-12  el_before_av_one_half  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kggkivde-4a5efb195bb8d5ae795239b59f86b0c1\">\n#top .avia-icon-list-container.av-kggkivde-4a5efb195bb8d5ae795239b59f86b0c1 .iconlist_icon{\ncolor:#ffffff;\nbackground-color:#16c5e0;\n}\n#top .avia-icon-list-container.av-kggkivde-4a5efb195bb8d5ae795239b59f86b0c1 .iconlist_icon svg:first-child{\nstroke:#ffffff;\nfill:#ffffff;\n}\n#top #wrap_all .avia-icon-list-container.av-kggkivde-4a5efb195bb8d5ae795239b59f86b0c1 .av_iconlist_title{\ncolor:#0f7a8a;\n}\n<\/style>\n<div  class='avia-icon-list-container av-kggkivde-4a5efb195bb8d5ae795239b59f86b0c1  avia-builder-el-13  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-kggkivde-4a5efb195bb8d5ae795239b59f86b0c1 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-2pey025-d77a92921384ef882772dedcbcf0b5b5 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue84b' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Agenda\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Agenda<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Use an agenda that outlines the purpose of meeting, topics to be addressed, sequence of topics (least to most challenging), time estimates for each topic, etc.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-23q65cd-af05bba4cacc3a7e29f22f83a674a63e avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue80a' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Who is coming?\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Who is coming?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Determine who should attend each meeting, and when it is appropriate for sub-groups to meet (v. the entire group).<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-5w0w0d-436f59f4b3e951f508fed66f35231824 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue863' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Meeting Times\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Meeting Times<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Establish clear meeting start and end times; schedule breaks during long meetings; start the meeting on time. If meeting virtually, be sure to clarify time zones.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-13jwpv1-8c9c53b3ad5b74a18e10a0ced4ae016a\">\n.flex_column.av-13jwpv1-8c9c53b3ad5b74a18e10a0ced4ae016a{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-13jwpv1-8c9c53b3ad5b74a18e10a0ced4ae016a av_one_half  avia-builder-el-14  el_after_av_one_half  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kggkivde-4a5efb195bb8d5ae795239b59f86b0c1\">\n#top .avia-icon-list-container.av-kggkivde-4a5efb195bb8d5ae795239b59f86b0c1 .iconlist_icon{\ncolor:#ffffff;\nbackground-color:#16c5e0;\n}\n#top .avia-icon-list-container.av-kggkivde-4a5efb195bb8d5ae795239b59f86b0c1 .iconlist_icon svg:first-child{\nstroke:#ffffff;\nfill:#ffffff;\n}\n#top #wrap_all .avia-icon-list-container.av-kggkivde-4a5efb195bb8d5ae795239b59f86b0c1 .av_iconlist_title{\ncolor:#0f7a8a;\n}\n<\/style>\n<div  class='avia-icon-list-container av-kggkivde-4a5efb195bb8d5ae795239b59f86b0c1  avia-builder-el-15  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-kggkivde-4a5efb195bb8d5ae795239b59f86b0c1 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-18kd7bh-57ab561365816579b2fb4178df8b2118 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81e' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Prepare in Advance\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Prepare in Advance<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Take time to prepare for the meeting ahead of time so that you can use the meeting to review progress, engage in discussions, integrate contributions, and make decisions.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-wl4xv1-4f65206d8bd8d43435e6ec306df793d8 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue8a3' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Stay Focused\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Stay Focused<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Use a facilitator to help keep the discussion focused and to make sure all voices are included in the discussion.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-v05r9p-090831059c531174b440aa43b1fccda3 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue88f' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Review the meeting\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Review the meeting<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Close each meeting by reviewing the meeting (Plus\/Delta): what worked, what should be changed, etc.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><\/p>\n<\/div><\/div>\n<\/div>\n<div id='av-layout-grid-2'  class='av-layout-grid-container av-1k6m7sd-e55836271a9c8a1441830f9a5769c604 entry-content-wrapper main_color av-flex-cells  avia-builder-el-16  el_after_av_layout_row  el_before_av_layout_row  grid-row-not-first  container_wrap fullsize'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-17m0hpp-c4bfc4bb89256b743f16247cac2a9871\">\n.flex_cell.av-17m0hpp-c4bfc4bb89256b743f16247cac2a9871{\nvertical-align:top;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-17m0hpp-c4bfc4bb89256b743f16247cac2a9871{\npadding:30px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-17m0hpp-c4bfc4bb89256b743f16247cac2a9871 av-gridrow-cell av_two_fifth no_margin  avia-builder-el-17  el_before_av_cell_three_fifth  avia-builder-el-first  content-align-top'  ><div class='flex_cell_inner'><div class='flex_column_table av-15x3u7q-fe7de19762bf32445633a22dc24dcadc sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-15x3u7q-fe7de19762bf32445633a22dc24dcadc\">\n.flex_column.av-15x3u7q-fe7de19762bf32445633a22dc24dcadc{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-15x3u7q-fe7de19762bf32445633a22dc24dcadc av_one_full  avia-builder-el-18  avia-builder-el-no-sibling  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kctzmw44-c9edc9655437447680cb21a5cd6c81c6\">\n#top .av_textblock_section.av-kctzmw44-c9edc9655437447680cb21a5cd6c81c6 .avia_textblock{\ncolor:#0f7a8a;\n}\n<\/style>\n<section  class='av_textblock_section av-kctzmw44-c9edc9655437447680cb21a5cd6c81c6 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: center;font-family: Verdana, Geneva, sans-serif;font-size: 24px;font-weight: bold\">Performance Feedback<\/p>\n<p style=\"text-align: left\">The ability for team members to provide effective feedback on performance is an essential skill to build, and has a direct impact on team effectiveness and success. Effective feedback aligns people. It leads to increased trust, commitment, and motivation.\u00a0The goal of feedback is to help the team function and perform better. When providing feedback on your team, use the Plus\/Delta approach:<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kggldsbb-104c68d7e1bb4c16a7a1cc5ee45eee69\">\n#top .togglecontainer.av-kggldsbb-104c68d7e1bb4c16a7a1cc5ee45eee69 p.toggler{\ncolor:#0f7a8a;\nbackground-color:#ffffff;\n}\n#top .togglecontainer.av-kggldsbb-104c68d7e1bb4c16a7a1cc5ee45eee69 p.toggler.activeTitle{\ncolor:#16c5e0;\nborder-color:#16c5e0;\nbackground-color:#ffffff;\n}\n#top .togglecontainer.av-kggldsbb-104c68d7e1bb4c16a7a1cc5ee45eee69 p.toggler:not(.activeTitle):hover{\ncolor:#ffffff;\nbackground-color:#16c5e0;\n}\n#top .togglecontainer.av-kggldsbb-104c68d7e1bb4c16a7a1cc5ee45eee69 p.toggler:not(.activeTitle):hover .toggle_icon, #top .togglecontainer.av-kggldsbb-104c68d7e1bb4c16a7a1cc5ee45eee69 p.toggler:not(.activeTitle):hover .toggle_icon *{\nborder-color:#ffffff !important;\n}\n#top .togglecontainer.av-kggldsbb-104c68d7e1bb4c16a7a1cc5ee45eee69 p.toggler .toggle_icon{\ncolor:#0f7a8a;\nborder-color:#0f7a8a;\n}\n#top .togglecontainer.av-kggldsbb-104c68d7e1bb4c16a7a1cc5ee45eee69 .toggle_wrap .toggle_content{\ncolor:#0f7a8a;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='togglecontainer av-kggldsbb-104c68d7e1bb4c16a7a1cc5ee45eee69 av-minimal-toggle  avia-builder-el-20  el_after_av_textblock  avia-builder-el-last  toggle_close_all hasCurrentStyle' >\n<section class='av_toggle_section av-1avhbd9-c2b3785177511492e5a41a48209634e3'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above av-inherit-font-color hasCustomColor'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"Plus (positive performance) \" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Plus (positive performance) \" data-aria_expanded=\"Click to collapse: Plus (positive performance) \">Plus (positive performance) <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor'  itemprop=\"text\" ><p>Begin by addressing the positive performance and behaviors that you have observed, and would like to see continue. Be sure to recognize your teammates for their specific contributions to the team.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-pfee31-e0abe140d2bc11e9b0abce2d20b96b39'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above av-inherit-font-color hasCustomColor'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"Delta (suggested change)\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Delta (suggested change)\" data-aria_expanded=\"Click to collapse: Delta (suggested change)\">Delta (suggested change)<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor'  itemprop=\"text\" ><p><span class=\"Apple-converted-space\"><span class=\"TextRun BCX9 SCXW101113714\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun BCX9 SCXW101113714\">Think of Deltas as advice or recommendations for something to try. Your\u00a0<\/span><\/span><span class=\"TextRun BCX9 SCXW101113714\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2 BCX9 SCXW101113714\">team mate<\/span><\/span><span class=\"TextRun BCX9 SCXW101113714\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun BCX9 SCXW101113714\">\u00a0doesn\u2019t have to follow your suggestions, but\u00a0<\/span><\/span><span class=\"TextRun BCX9 SCXW101113714\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun BCX9 SCXW101113714\">Deltas provide possible paths to improvement.\u00a0<\/span><\/span>T<\/span>his represents constructive feedback, and is framed to be forward looking toward what needs to change. Focusing on what needs to change (v. negative performance) enables team members to chart a path toward improvement. Remember, the recipient needs to be able to take action based on the feedback you give them.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-psusct-7b60b83f5d9cb2b753c1133c17f8697a\">\n.flex_cell.av-psusct-7b60b83f5d9cb2b753c1133c17f8697a{\nvertical-align:top;\nbackground-color:#0f7a8a;\n}\n.responsive #top #wrap_all .flex_cell.av-psusct-7b60b83f5d9cb2b753c1133c17f8697a{\npadding:30px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-psusct-7b60b83f5d9cb2b753c1133c17f8697a av-gridrow-cell av_three_fifth no_margin  avia-builder-el-21  el_after_av_cell_two_fifth  avia-builder-el-last  content-align-top'  ><div class='flex_cell_inner'><p><div class='flex_column_table av-15x3u7q-fe7de19762bf32445633a22dc24dcadc sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-15x3u7q-fe7de19762bf32445633a22dc24dcadc\">\n.flex_column.av-15x3u7q-fe7de19762bf32445633a22dc24dcadc{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-15x3u7q-fe7de19762bf32445633a22dc24dcadc av_one_full  avia-builder-el-22  el_before_av_one_half  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kctzmw44-a38294dec1aaa0c77e247b52e4580c5a\">\n#top .av_textblock_section.av-kctzmw44-a38294dec1aaa0c77e247b52e4580c5a .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kctzmw44-a38294dec1aaa0c77e247b52e4580c5a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Remember to provide specific examples, focus on the behavior rather than the person\/personality, and indicate a sincere willingness to help. An example is provided below:<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgqjwvqp-15218ac5cf81965aa1bf687300de39ce\">\n#top .hr.hr-invisible.av-kgqjwvqp-15218ac5cf81965aa1bf687300de39ce{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-kgqjwvqp-15218ac5cf81965aa1bf687300de39ce hr-invisible  avia-builder-el-24  el_after_av_textblock  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-12trsel-24c3129a8d1bd8b686fad4d9539a95bc sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12trsel-24c3129a8d1bd8b686fad4d9539a95bc\">\n.flex_column.av-12trsel-24c3129a8d1bd8b686fad4d9539a95bc{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-12trsel-24c3129a8d1bd8b686fad4d9539a95bc av_one_half  avia-builder-el-25  el_after_av_one_full  el_before_av_one_half  first flex_column_table_cell av-equal-height-column av-align-top av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgqjgwz3-e9fe60ddd3e98bc1f1afe545061749a7\">\n.iconbox.av-kgqjgwz3-e9fe60ddd3e98bc1f1afe545061749a7 .iconbox_icon{\nbackground-color:#16c5e0;\n}\n#top #wrap_all .iconbox.av-kgqjgwz3-e9fe60ddd3e98bc1f1afe545061749a7 .iconbox_content_title{\ncolor:#0f7a8a;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-kgqjgwz3-e9fe60ddd3e98bc1f1afe545061749a7  avia-builder-el-26  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Plus\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue816' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Plus<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><ul>\n<li style=\"text-align: left\"><span class=\"TextRun SCXW256189663 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW256189663 BCX9\">You contributed the most to the main analysis of the paper. I was struck by your insight and abil<\/span><\/span><span class=\"TextRun SCXW256189663 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW256189663 BCX9\">ity to build a strong argument using the data we collected.\u00a0 <\/span><\/span><\/li>\n<li style=\"text-align: left\"><span class=\"TextRun SCXW256189663 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW256189663 BCX9\">Additionally, you were the person on the team who regularly spoke up when deadlines were approaching and that kept us on track.<\/span><\/span><\/li>\n<\/ul>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-joooul-5117fe3aa26ef71f9aafcc9cf90d65fb\">\n.flex_column.av-joooul-5117fe3aa26ef71f9aafcc9cf90d65fb{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-joooul-5117fe3aa26ef71f9aafcc9cf90d65fb av_one_half  avia-builder-el-27  el_after_av_one_half  el_before_av_one_full  flex_column_table_cell av-equal-height-column av-align-top av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgqjgwz3-dcadd458eb3027d71a45ed06bdea5e96\">\n.iconbox.av-kgqjgwz3-dcadd458eb3027d71a45ed06bdea5e96 .iconbox_icon{\nbackground-color:#16c5e0;\n}\n#top #wrap_all .iconbox.av-kgqjgwz3-dcadd458eb3027d71a45ed06bdea5e96 .iconbox_content_title{\ncolor:#0f7a8a;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-kgqjgwz3-dcadd458eb3027d71a45ed06bdea5e96  avia-builder-el-28  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Delta\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue886' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Delta<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><ul>\n<li style=\"text-align: left\">Early in the semester, I thought that you were not prepared, but my opinion changed as I saw your work. I think that if you were able to communicate your ideas earlier in the project, people would have turned to you and listened easily.<\/li>\n<\/ul>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-15x3u7q-fe7de19762bf32445633a22dc24dcadc sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-15x3u7q-fe7de19762bf32445633a22dc24dcadc\">\n.flex_column.av-15x3u7q-fe7de19762bf32445633a22dc24dcadc{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-15x3u7q-fe7de19762bf32445633a22dc24dcadc av_one_full  avia-builder-el-29  el_after_av_one_half  avia-builder-el-last  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgqjwvqp-fea63c13ea1ec358f902f07753cf3731\">\n#top .hr.hr-invisible.av-kgqjwvqp-fea63c13ea1ec358f902f07753cf3731{\nheight:15px;\n}\n<\/style>\n<div  class='hr av-kgqjwvqp-fea63c13ea1ec358f902f07753cf3731 hr-invisible  avia-builder-el-30  el_before_av_textblock  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kctzmw44-a38294dec1aaa0c77e247b52e4580c5a\">\n#top .av_textblock_section.av-kctzmw44-a38294dec1aaa0c77e247b52e4580c5a .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kctzmw44-a38294dec1aaa0c77e247b52e4580c5a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>When receiving feedback, listen carefully to what is being said. Focus on understanding the feedback, and the perspective of the person giving it to you &#8211; especially when you have a different perception. Clarify by asking questions, and then summarize what you heard.<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div>\n<\/div>\n<div id='av-layout-grid-3'  class='av-layout-grid-container av-1ilcbe5-c10938f0c6f247a53574da2dc2c2daf4 entry-content-wrapper main_color av-flex-cells  avia-builder-el-32  el_after_av_layout_row  el_before_av_layout_row  grid-row-not-first  container_wrap fullsize'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-141cpvx-443b2da242997c742cf23594572eb2ab\">\n.flex_cell.av-141cpvx-443b2da242997c742cf23594572eb2ab{\nvertical-align:top;\nbackground-color:#0f7a8a;\n}\n.responsive #top #wrap_all .flex_cell.av-141cpvx-443b2da242997c742cf23594572eb2ab{\npadding:50px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-141cpvx-443b2da242997c742cf23594572eb2ab av-gridrow-cell av_two_fifth no_margin  avia-builder-el-33  el_before_av_cell_three_fifth  avia-builder-el-first  content-align-top'  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-15x3u7q-b7f6027f1bb33976f88c85534b0b9494\">\n.flex_column.av-15x3u7q-b7f6027f1bb33976f88c85534b0b9494{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-15x3u7q-b7f6027f1bb33976f88c85534b0b9494 av_one_full  avia-builder-el-34  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kctzmw44-a38294dec1aaa0c77e247b52e4580c5a\">\n#top .av_textblock_section.av-kctzmw44-a38294dec1aaa0c77e247b52e4580c5a .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kctzmw44-a38294dec1aaa0c77e247b52e4580c5a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: center;font-family: Verdana, Geneva, sans-serif;font-size: 24px;font-weight: bold\">Feedback Series:<\/p>\n<p style=\"font-family: Verdana, Geneva, sans-serif;font-size: 20px;font-weight: bold;text-align: center\">Common Challenges and Best Practices<\/p>\n<p style=\"text-align: left\">Questrom Team Learning asked students to share their common challenges, insights, and best practices for working in virtual team environments.<\/p>\n<\/div><\/section><\/div>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-s5ec99-de79b8fd1b3411fe473689b48e0c0342\">\n.flex_cell.av-s5ec99-de79b8fd1b3411fe473689b48e0c0342{\nvertical-align:top;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-s5ec99-de79b8fd1b3411fe473689b48e0c0342{\npadding:50px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-s5ec99-de79b8fd1b3411fe473689b48e0c0342 av-gridrow-cell av_three_fifth no_margin  avia-builder-el-36  el_after_av_cell_two_fifth  avia-builder-el-last  content-align-top'  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kiqbucm9-bfa99199700588ad997b0764bb359815\">\n#top .togglecontainer.av-kiqbucm9-bfa99199700588ad997b0764bb359815 p.toggler{\ncolor:#0f7a8a;\nbackground-color:#ffffff;\n}\n#top .togglecontainer.av-kiqbucm9-bfa99199700588ad997b0764bb359815 p.toggler.activeTitle{\ncolor:#16c5e0;\nborder-color:#16c5e0;\nbackground-color:#ffffff;\n}\n#top .togglecontainer.av-kiqbucm9-bfa99199700588ad997b0764bb359815 p.toggler:not(.activeTitle):hover{\ncolor:#ffffff;\nbackground-color:#16c5e0;\n}\n#top .togglecontainer.av-kiqbucm9-bfa99199700588ad997b0764bb359815 p.toggler:not(.activeTitle):hover .toggle_icon, #top .togglecontainer.av-kiqbucm9-bfa99199700588ad997b0764bb359815 p.toggler:not(.activeTitle):hover .toggle_icon *{\nborder-color:#ffffff !important;\n}\n#top .togglecontainer.av-kiqbucm9-bfa99199700588ad997b0764bb359815 p.toggler .toggle_icon{\ncolor:#0f7a8a;\nborder-color:#0f7a8a;\n}\n#top .togglecontainer.av-kiqbucm9-bfa99199700588ad997b0764bb359815 .toggle_wrap .toggle_content{\ncolor:#0f7a8a;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='togglecontainer av-kiqbucm9-bfa99199700588ad997b0764bb359815  avia-builder-el-37  avia-builder-el-no-sibling  toggle_close_all hasCurrentStyle' >\n<section class='av_toggle_section av-291n5hp-68c9a3a0b745dbaf750f797761a10f73'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  activeTitle av-title-above av-inherit-font-color hasCustomColor'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"How to prepare for each meeting\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How to prepare for each meeting\" data-aria_expanded=\"Click to collapse: How to prepare for each meeting\">How to prepare for each meeting<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  active_tc av-title-above' style='display:block;' ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor'  itemprop=\"text\" ><div class='avia-iframe-wrap'><iframe title=\"Feedback Series: Addressing Meeting Preparation\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube.com\/embed\/9hHBVQ7Ii-o?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1mdg0a5-446a8d936879a1f5a97e90b0921ab674'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above av-inherit-font-color hasCustomColor'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"How to deal with dominating team members\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How to deal with dominating team members\" data-aria_expanded=\"Click to collapse: How to deal with dominating team members\">How to deal with dominating team members<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor'  itemprop=\"text\" ><div class='avia-iframe-wrap'><iframe title=\"Feedback Series: Hearing All Voices\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube.com\/embed\/IBi378CbWTE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1b6hu25-e78d5a77503eb11ccc5844313af869b0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above av-inherit-font-color hasCustomColor'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"How to communicate with people from different backgrounds\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How to communicate with people from different backgrounds\" data-aria_expanded=\"Click to collapse: How to communicate with people from different backgrounds\">How to communicate with people from different backgrounds<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor'  itemprop=\"text\" ><div class='avia-iframe-wrap'><iframe title=\"Feedback Series: Cross-Cultural Communication\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube.com\/embed\/GB4MSq1PDOU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-8n7rh-4771605d9f917448f557610ab6e2d432'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above av-inherit-font-color hasCustomColor'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"Tips for the TLA\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Tips for the TLA\" data-aria_expanded=\"Click to collapse: Tips for the TLA\">Tips for the TLA<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor'  itemprop=\"text\" ><div class='avia-iframe-wrap'><iframe title=\"Tips for the TLA\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube.com\/embed\/ZABRfbZa1cU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<\/div><\/div><\/div><\/section>\n<\/div>\n<\/div><\/div>\n<\/div>\n<div id='av-layout-grid-4'  class='av-layout-grid-container av-1ilcbe5-c10938f0c6f247a53574da2dc2c2daf4 entry-content-wrapper main_color av-flex-cells  avia-builder-el-38  el_after_av_layout_row  el_before_av_layout_row  grid-row-not-first  container_wrap fullsize'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-141cpvx-f5d95a66794ef532b1640ff476b9b82c\">\n.flex_cell.av-141cpvx-f5d95a66794ef532b1640ff476b9b82c{\nvertical-align:top;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-141cpvx-f5d95a66794ef532b1640ff476b9b82c{\npadding:50px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-141cpvx-f5d95a66794ef532b1640ff476b9b82c av-gridrow-cell av_two_fifth no_margin  avia-builder-el-39  el_before_av_cell_three_fifth  avia-builder-el-first  content-align-top'  ><div class='flex_cell_inner'><div class='flex_column_table av-15x3u7q-fe7de19762bf32445633a22dc24dcadc sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-15x3u7q-fe7de19762bf32445633a22dc24dcadc\">\n.flex_column.av-15x3u7q-fe7de19762bf32445633a22dc24dcadc{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-15x3u7q-fe7de19762bf32445633a22dc24dcadc av_one_full  avia-builder-el-40  avia-builder-el-no-sibling  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kctzmw44-c9edc9655437447680cb21a5cd6c81c6\">\n#top .av_textblock_section.av-kctzmw44-c9edc9655437447680cb21a5cd6c81c6 .avia_textblock{\ncolor:#0f7a8a;\n}\n<\/style>\n<section  class='av_textblock_section av-kctzmw44-c9edc9655437447680cb21a5cd6c81c6 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: center;font-family: Verdana, Geneva, sans-serif;font-size: 24px;font-weight: bold\">Shared Leadership<\/p>\n<p style=\"text-align: left\">High performance teams work interdependently to achieve common goals, exhibiting shared leadership. Rather than giving one person the responsibility for leadership on the team, all members play a critical role in enhancing team performance through effectively fulfilling their roles and making important contributions. View this video to learn more about &#8220;radical interdependence&#8221; and the power of shared leadership.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-s5ec99-b50a8bae0031ca9ff8155374822c0665\">\n.flex_cell.av-s5ec99-b50a8bae0031ca9ff8155374822c0665{\nvertical-align:top;\nbackground-color:#0f7a8a;\n}\n.responsive #top #wrap_all .flex_cell.av-s5ec99-b50a8bae0031ca9ff8155374822c0665{\npadding:50px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-s5ec99-b50a8bae0031ca9ff8155374822c0665 av-gridrow-cell av_three_fifth no_margin  avia-builder-el-42  el_after_av_cell_two_fifth  avia-builder-el-last  content-align-top'  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-wp6orx-e0436d0fe7c5d4108e2d8bb8a6c7d2a0\">\n.flex_column.av-wp6orx-e0436d0fe7c5d4108e2d8bb8a6c7d2a0{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-wp6orx-e0436d0fe7c5d4108e2d8bb8a6c7d2a0 av_one_full  avia-builder-el-43  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><div  class='avia-video av-kgjfvg1t-8876ab9e4f8cb6a77f1b4ce04dc95b43 avia-video-16-9 av-no-preview-image avia-video-load-always av-lazyload-immediate av-lazyload-video-embed'  itemprop=\"video\" itemtype=\"https:\/\/schema.org\/VideoObject\"  data-original_url='https:\/\/www.ted.com\/talks\/lorna_davis_a_guide_to_collaborative_leadership\/discussion'><script type='text\/html' class='av-video-tmpl'><div class='avia-iframe-wrap'><iframe title=\"Lorna Davis: A guide to collaborative leadership\" src=\"https:\/\/embed.ted.com\/talks\/lorna_davis_a_guide_to_collaborative_leadership\" width=\"1500\" height=\"845\" frameborder=\"0\" scrolling=\"no\" webkitAllowFullScreen mozallowfullscreen allowFullScreen><\/iframe><\/div><\/script><div class='av-click-to-play-overlay'><div class=\"avia_playpause_icon\"><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<div id='av-layout-grid-5'  class='av-layout-grid-container av-1ilcbe5-c10938f0c6f247a53574da2dc2c2daf4 entry-content-wrapper main_color av-flex-cells  avia-builder-el-45  el_after_av_layout_row  el_before_av_section  grid-row-not-first  container_wrap fullsize'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-141cpvx-443b2da242997c742cf23594572eb2ab\">\n.flex_cell.av-141cpvx-443b2da242997c742cf23594572eb2ab{\nvertical-align:top;\nbackground-color:#0f7a8a;\n}\n.responsive #top #wrap_all .flex_cell.av-141cpvx-443b2da242997c742cf23594572eb2ab{\npadding:50px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-141cpvx-443b2da242997c742cf23594572eb2ab av-gridrow-cell av_two_fifth no_margin  avia-builder-el-46  el_before_av_cell_three_fifth  avia-builder-el-first  content-align-top'  ><div class='flex_cell_inner'><div class='flex_column_table av-15x3u7q-fe7de19762bf32445633a22dc24dcadc sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-15x3u7q-fe7de19762bf32445633a22dc24dcadc\">\n.flex_column.av-15x3u7q-fe7de19762bf32445633a22dc24dcadc{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-15x3u7q-fe7de19762bf32445633a22dc24dcadc av_one_full  avia-builder-el-47  avia-builder-el-no-sibling  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kctzmw44-a38294dec1aaa0c77e247b52e4580c5a\">\n#top .av_textblock_section.av-kctzmw44-a38294dec1aaa0c77e247b52e4580c5a .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kctzmw44-a38294dec1aaa0c77e247b52e4580c5a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: center;font-family: Verdana, Geneva, sans-serif;font-size: 24px;font-weight: bold\">Resolving Conflict<\/p>\n<p style=\"text-align: left\">Conflict is an inevitable, and even important part of teamwork and collaboration. The different perspectives brought to teamwork can be harnessed as constructive conflict and become a team strength. However, when conflict becomes destructive it can harm team performance and morale. View this video to learn more about how to resolve conflict through &#8220;compassionate curiosity&#8221; and lead your team to successful resolution of conflicts.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-s5ec99-de79b8fd1b3411fe473689b48e0c0342\">\n.flex_cell.av-s5ec99-de79b8fd1b3411fe473689b48e0c0342{\nvertical-align:top;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-s5ec99-de79b8fd1b3411fe473689b48e0c0342{\npadding:50px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-s5ec99-de79b8fd1b3411fe473689b48e0c0342 av-gridrow-cell av_three_fifth no_margin  avia-builder-el-49  el_after_av_cell_two_fifth  avia-builder-el-last  content-align-top'  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-wp6orx-e0436d0fe7c5d4108e2d8bb8a6c7d2a0\">\n.flex_column.av-wp6orx-e0436d0fe7c5d4108e2d8bb8a6c7d2a0{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-wp6orx-e0436d0fe7c5d4108e2d8bb8a6c7d2a0 av_one_full  avia-builder-el-50  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><div  class='avia-video av-kgjfvg1t-40107a17e51a6d313dd173cf4b7971c4 avia-video-16-9 av-no-preview-image avia-video-load-always av-lazyload-immediate av-lazyload-video-embed'  itemprop=\"video\" itemtype=\"https:\/\/schema.org\/VideoObject\"  data-original_url='https:\/\/www.youtube.com\/watch?v=F6Zg65eK9XU'><script type='text\/html' class='av-video-tmpl'><div class='avia-iframe-wrap'><iframe title=\"Finding Confidence in Conflict | Kwame Christian | TEDxDayton\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube.com\/embed\/F6Zg65eK9XU?feature=oembed&autoplay=0&loop=0&controls=1&mute=0\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/script><div class='av-click-to-play-overlay'><div class=\"avia_playpause_icon\"><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kctxaxgb-f5d8c84c0a45690175beac555a152542\">\n.avia-section.av-kctxaxgb-f5d8c84c0a45690175beac555a152542{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-kctxaxgb-f5d8c84c0a45690175beac555a152542 main_color avia-section-default avia-no-border-styling  avia-builder-el-52  el_after_av_layout_row  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20077'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kcyf2ikd-9aa58fb49d501d69c2431db80f2086e4\">\n#top .hr.hr-invisible.av-kcyf2ikd-9aa58fb49d501d69c2431db80f2086e4{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-kcyf2ikd-9aa58fb49d501d69c2431db80f2086e4 hr-invisible  avia-builder-el-53  el_before_av_one_fifth  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1k6frzq-5c47b7a051014bb5139407f0b0be1406\">\n.flex_column.av-1k6frzq-5c47b7a051014bb5139407f0b0be1406{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1k6frzq-5c47b7a051014bb5139407f0b0be1406 av_one_fifth  avia-builder-el-54  el_after_av_hr  el_before_av_three_fifth  first flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-15x3u7q-128f87ee6a8a4b845508cfe16b9f34e8\">\n.flex_column.av-15x3u7q-128f87ee6a8a4b845508cfe16b9f34e8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-15x3u7q-128f87ee6a8a4b845508cfe16b9f34e8 av_three_fifth  avia-builder-el-55  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-kctzmw44-31d1899a6e251a92226ddda06a8d9b83 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"font-family: Verdana, Geneva, sans-serif;font-size: 24px;font-weight: bold;text-align: center\">Going Virtual<\/p>\n<p style=\"text-align: center\">Effective virtual teams rely on good teaming practices &#8211; the basics of effective teamwork for all teams. Working virtually, rather than in person, presents a greater need for relationship building among team members and requires the team to pay more attention to structuring their processes and communication.<\/p>\n<p style=\"text-align: center\">Click the link below to learn more practical skills for working on virtual teams.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-57  el_after_av_textblock  avia-builder-el-last '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kcyexgnx-1ca842d1219a6c0b6a707287348e8792\">\n#top #wrap_all .avia-button.av-kcyexgnx-1ca842d1219a6c0b6a707287348e8792{\nbackground-color:#0f7a8a;\nborder-color:#0f7a8a;\ncolor:#ffead0;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-kcyexgnx-1ca842d1219a6c0b6a707287348e8792:hover{\nbackground-color:#b02b2c;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-kcyexgnx-1ca842d1219a6c0b6a707287348e8792 .avia-svg-icon svg:first-child{\nfill:#ffead0;\nstroke:#ffead0;\n}\n#top #wrap_all .avia-button.av-kcyexgnx-1ca842d1219a6c0b6a707287348e8792:hover .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n<\/style>\n<a href='https:\/\/questromworld.bu.edu\/questromteamlearning\/virtual-teams\/' class='avia-button avia-button-fullwidth av-kcyexgnx-1ca842d1219a6c0b6a707287348e8792 avia-icon_select-no avia-color-custom'   aria-label=\"Virtual Teams\"><span class='avia_iconbox_title' >Virtual Teams<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-r09a1i-84167d399c2976ccaf0801bcc292820f\">\n.flex_column.av-r09a1i-84167d399c2976ccaf0801bcc292820f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-r09a1i-84167d399c2976ccaf0801bcc292820f av_one_fifth  avia-builder-el-58  el_after_av_three_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":19164,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-20077","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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