{"id":4452,"date":"2026-09-01T16:54:33","date_gmt":"2026-09-01T16:54:33","guid":{"rendered":"https:\/\/questromworld.bu.edu\/test-om\/?page_id=4452"},"modified":"2026-09-02T18:20:53","modified_gmt":"2026-09-02T18:20:53","slug":"faculty-staff-printing","status":"publish","type":"page","link":"https:\/\/questromworld.bu.edu\/tech\/computing-software-and-classroom\/faculty-staff-printing\/","title":{"rendered":"Faculty & Staff Printing"},"content":{"rendered":"\t\t
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COMPUTING, SOFTWARE AND SERVICES<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Faculty & Staff Printing<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Connect your computer to Questrom network printers and multifunction copiers throughout the Hariri Building. Find the printer queue for your location and follow the setup instructions for Windows or macOS.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\n\n\t\t\t\n\t\t\t\tJump To\t\t\t<\/div>\n\n\n\t\t\t\n\n\t\t\t\t\n\t\t\t\t\tJump To\t\t\t\t<\/span>\n\n\n\t\t\t\t\n\t\t\t\t\tChoose a Topic\t\t\t\t<\/span>\n\n\n\t\t\t\t<\/span>\n\n\t\t\t<\/button>\n\n\n\t\t\t\n\n\t\t\t\t\n\t\t\t\t\t
  • \n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tAt A Glance\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t
  • \n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tFind Your Printer\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t
  • \n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tPrinting Setup\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t
  • \n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tQuick Answers\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t
  • \n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tGet Help\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t<\/ul>\n\n\t\t<\/aside>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    QUICK ANSWERS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Faculty & Staff Printing at a Glance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Questrom faculty and staff connect directly to network printers and copiers using the Questrom print server.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    PRINT SERVER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    qstprint.ad.bu.edu<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Questrom faculty and staff network print server.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    OFF CAMPUS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    VPN Required<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Connect to BU VPN before accessing the Questrom print server from off campus.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    PRINTERS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Building-Wide<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Network printers and multifunction copiers are available throughout 595 Commonwealth Avenue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    PRINTER DIRECTORY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Find Your Questrom Printer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Find the network printer or copier you want to use, then keep its queue name handy while completing the setup instructions below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Questrom Printer Directory<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Find the printer or copier you want to use, then use its queue name when completing the setup instructions below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n
    Printer Queue<\/th>\r\n Location<\/th>\r\n <\/tr>\r\n <\/thead>\r\n
    QSTPRT101<\/code><\/td>\r\n Room 101<\/td>\r\n <\/tr>\r\n
    QSTPRTCOPIER101<\/code><\/td>\r\n Room 101<\/td>\r\n <\/tr>\r\n
    QSTPRT104D<\/code><\/td>\r\n Room 104D<\/td>\r\n <\/tr>\r\n
    QSTPRTCOPIER106K<\/code><\/td>\r\n Room 106K<\/td>\r\n <\/tr>\r\n
    QSTPRT112<\/code><\/td>\r\n Room 112E<\/td>\r\n <\/tr>\r\n
    QSTPRT112E<\/code><\/td>\r\n Room 112E<\/td>\r\n <\/tr>\r\n
    QSTPRTCOPIER115<\/code><\/td>\r\n Room 115<\/td>\r\n <\/tr>\r\n
    QSTPRT150<\/code><\/td>\r\n Room 150<\/td>\r\n <\/tr>\r\n
    QSTPRT342<\/code><\/td>\r\n Room 342<\/td>\r\n <\/tr>\r\n
    QSTPRT343A<\/code><\/td>\r\n Room 343A<\/td>\r\n <\/tr>\r\n
    QSTPRT416<\/code><\/td>\r\n Room 416<\/td>\r\n <\/tr>\r\n
    QSTPRTCOPIER422A<\/code><\/td>\r\n Room 422A<\/td>\r\n <\/tr>\r\n
    QSTPRTCOPIER504C<\/code><\/td>\r\n Room 504C<\/td>\r\n <\/tr>\r\n
    QSTPRT510E<\/code><\/td>\r\n Room 510E<\/td>\r\n <\/tr>\r\n
    QSTPRT518J<\/code><\/td>\r\n Room 518J<\/td>\r\n <\/tr>\r\n
    QSTPRTCOPIER518J<\/code><\/td>\r\n Room 518J<\/td>\r\n <\/tr>\r\n
    QSTPRT531<\/code><\/td>\r\n Room 531<\/td>\r\n <\/tr>\r\n
    QSTPRTCOPIER531<\/code><\/td>\r\n Room 531<\/td>\r\n <\/tr>\r\n
    QSTPRT551<\/code><\/td>\r\n Room 551<\/td>\r\n <\/tr>\r\n
    QSTPRT555<\/code><\/td>\r\n Room 555<\/td>\r\n <\/tr>\r\n
    QSTPRT557<\/code><\/td>\r\n Room 555<\/td>\r\n <\/tr>\r\n
    QSTPRT624<\/code><\/td>\r\n Room 624<\/td>\r\n <\/tr>\r\n
    QSTPRTCOPIER624<\/code><\/td>\r\n Room 624<\/td>\r\n <\/tr>\r\n
    QSTPRT646<\/code><\/td>\r\n Room 646<\/td>\r\n <\/tr>\r\n
    QSTPRTCOPIER646<\/code><\/td>\r\n Room 646<\/td>\r\n <\/tr>\r\n <\/tbody>\r\n <\/table>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    SETUP<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Add a Questrom Printer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Connect each computer you plan to print from. If you are off campus, connect to the BU VPN before accessing the Questrom print server.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    \n\t\t\t<\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Windows<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Connect to the Questrom print server and install the printer or copier you need.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Connect to the print server<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    1. Make sure you are connected to the BU network or BU VPN.<\/li>\n
    2. Press Windows + R<\/strong>.<\/li>\n
    3. Enter \\\\qstprint.ad.bu.edu<\/code>.<\/li>\n
    4. Press Enter<\/strong>.<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Authenticate<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      1. If prompted, enter your BU username in AD\\username<\/code> format.<\/li>\n
      2. Enter your Kerberos password.<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Find your printer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        1. Locate the queue name from the Questrom Printer Directory above.<\/li>\n
        2. Double-click the printer or copier you want to install.<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Install the printer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          1. Allow Windows to download and install the available printer driver.<\/li>\n
          2. If prompted to trust the source or install the driver, approve the installation.<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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            macOS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            Add the Questrom printer using a Windows\/SMB network printer connection.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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            Open printer settings<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            1. Open your Mac\u2019s printer settings.<\/li>\n
            2. Choose the option to add a printer.<\/li>\n
            3. Open the Advanced<\/strong> printer options.<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              Choose the connection type<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              1. From Type<\/strong>, select Windows<\/strong>. This is correct even though you are using a Mac; the setting refers to the network printer connection type.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                Enter the printer address<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                1. Use smb:\/\/qstprint.ad.bu.edu\/printername<\/code>.<\/li>
                2. Replace printername<\/code> with the queue name from the Printer Directory.<\/li>
                3. Example: smb:\/\/qstprint.ad.bu.edu\/QSTPRT342<\/code><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                  Complete setup<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                  1. Give the printer a recognizable name.<\/li>
                  2. Select the appropriate available PostScript printer driver.<\/li>
                  3. Enable duplex printing when applicable.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                    <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                    COMMON QUESTIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    Quick Answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                    Do I need VPN to print?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    On campus, no. If you are connecting to the Questrom print server from an off-campus network, connect to the BU VPN first.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                    Which print server should I use?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    Faculty and staff use qstprint.ad.bu.edu<\/code>. Student and PhD quota printing uses a different print server.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                    How do I know which printer queue to install?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    Use the Questrom Printer Directory above to find the queue associated with the printer or copier in your location.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                    Can I install more than one Questrom printer?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    Yes. Repeat the setup process for each printer or copier you need.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                    Having Trouble Connecting to a Printer?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    Contact the Questrom Helpdesk if you cannot connect to the print server, authenticate, install a printer driver, or locate the correct printer queue.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                    \n\t\t\t\t\tSubmit a support request
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                    Visit The Helpdesk<\/h5>\t\t\t<\/div>\n\t\t\t\t\t\t
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                    \n\t\t\t\t\tHariri, Room 342
                    \n617-353-9858
                    \nMon \u2013 Thurs: 8am \u2013 6pm
                    \nFriday: 8am \u2013 5pm\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    View Location \u2192<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                    COMPUTING, SOFTWARE AND SERVICES Faculty & Staff Printing Connect your computer to Questrom network printers and multifunction copiers throughout the Hariri Building. Find the printer queue for your location and follow the setup instructions for Windows or macOS. Jump To Jump To Choose a Topic At A Glance Find Your Printer Printing Setup Quick Answers […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":1956,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-4452","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/questromworld.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/4452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/questromworld.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/questromworld.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/questromworld.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/questromworld.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=4452"}],"version-history":[{"count":14,"href":"https:\/\/questromworld.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/4452\/revisions"}],"predecessor-version":[{"id":4537,"href":"https:\/\/questromworld.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/4452\/revisions\/4537"}],"up":[{"embeddable":true,"href":"https:\/\/questromworld.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/1956"}],"wp:attachment":[{"href":"https:\/\/questromworld.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=4452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}