{"id":3047,"date":"2026-08-19T17:56:27","date_gmt":"2026-08-19T17:56:27","guid":{"rendered":"https:\/\/questromworld.bu.edu\/test-om\/?page_id=3047"},"modified":"2026-08-24T18:35:52","modified_gmt":"2026-08-24T18:35:52","slug":"network-drive-instructions","status":"publish","type":"page","link":"https:\/\/questromworld.bu.edu\/test-om\/applications-and-services\/file-storage-sharing\/network-drive-instructions\/","title":{"rendered":"Network Drive Instructions"},"content":{"rendered":"\t\t
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APPLICATIONS AND SERVICES<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Connect to Questrom Network Drives<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Access Questrom shared network folders from your Windows or Mac computer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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BEFORE YOU CONNECT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Everything You Need Before Starting<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Questrom network drives are shared storage\u00a0locations available through QSTShare. Make sure\u00a0you have the right account access and network\u00a0connection before attempting to mount a drive.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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BU Account<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You will use your BU username and password to authenticate when connecting to Questrom network storage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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QSTShare<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Questrom shared drives are hosted through QSTShare. The folder you can access depends on your role and permissions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Connecting Off Campus?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Connect to the BU VPN before attempting to access Questrom network drives from an off-campus location.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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WINDOWS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Connect from Windows<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Map a Questrom shared folder as a network drive\u00a0so it appears alongside your other drives in\u00a0File Explorer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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01<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Open File Explorer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Open File Explorer and select This PC from the navigation panel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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02<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Map a Network Drive<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Choose Map network drive from the File Explorer toolbar or the This PC options menu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Enter Network Path<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Select the appropriate drive letter and enter the Questrom network path for the shared drive you need.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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04<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sign In<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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When prompted, enter your username as ad\\username and use your BU password.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Questrom Network Drive Reference<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Drive<\/th>\r\n Description<\/th>\r\n Network Path<\/th>\r\n <\/tr>\r\n <\/thead>\r\n\r\n
H:<\/td>\r\n Windows Applications<\/td>\r\n \\\\qstshare.ad.bu.edu\\winapps<\/code><\/td>\r\n <\/tr>\r\n\r\n
Q:<\/td>\r\n Class Notes<\/td>\r\n \\\\qstshare.ad.bu.edu\\CLASSNOTES<\/code><\/td>\r\n <\/tr>\r\n\r\n
S:<\/td>\r\n Faculty & Staff<\/td>\r\n \\\\qstshare.ad.bu.edu\\facstaffshare<\/code><\/td>\r\n <\/tr>\r\n\r\n
P:<\/td>\r\n Home Drive<\/td>\r\n \\\\qstshare.ad.bu.edu\\Facstaffusers<\/code><\/td>\r\n <\/tr>\r\n\r\n
R:<\/td>\r\n Department Share<\/td>\r\n \\\\qstshare.ad.bu.edu\\Dept<\/code><\/td>\r\n <\/tr>\r\n\r\n
Z:<\/td>\r\n Data Share<\/td>\r\n \\\\qstshare.ad.bu.edu\\Data<\/code><\/td>\r\n <\/tr>\r\n <\/tbody>\r\n<\/table>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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MACOS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Connect from a Mac<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Connect to QSTShare through Finder, then choose\u00a0the Questrom shared folders you want to mount.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Open Connect to Server<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Open Finder. From the menu bar, choose Go \u2192 Connect to Server.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Enter QSTShare<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Enter the Questrom server address in the Server Address field and select Connect.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Sign In<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Enter your BU username and password when prompted. You may choose to save the credentials in your Mac keychain.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Select Your Drives<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Select the Questrom network folders you want to mount. Use the Command key if you need to select more than one.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n Questrom server address:<\/strong>\n smb:\/\/qstshare.ad.bu.edu<\/code>\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Available QSTShare Folders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Folder<\/th>\r\n Description<\/th>\r\n <\/tr>\r\n <\/thead>\r\n\r\n
winapps<\/code><\/td>\r\n Windows Applications<\/td>\r\n <\/tr>\r\n\r\n
CLASSNOTES<\/code><\/td>\r\n Class Notes<\/td>\r\n <\/tr>\r\n\r\n
facstaffshare<\/code><\/td>\r\n Faculty & Staff<\/td>\r\n <\/tr>\r\n\r\n
Facstaffusers<\/code><\/td>\r\n Home Drive<\/td>\r\n <\/tr>\r\n\r\n
Dept<\/code><\/td>\r\n Department Share<\/td>\r\n <\/tr>\r\n\r\n
Data<\/code><\/td>\r\n Data Share<\/td>\r\n <\/tr>\r\n <\/tbody>\r\n<\/table>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Want faster access next time?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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After mounting a network folder, you can create an alias to it by holding Option (\u2325) + Command (\u2318)<\/strong> while dragging the folder to the location where you want the shortcut.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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TROUBLESHOOTING<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Having Trouble Connecting?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Most network-drive connection problems come\u00a0down to network access, credentials, or folder\u00a0permissions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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I'm Off Campus<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Connect to the BU VPN first, then try accessing QSTShare again. Questrom network drives are not directly available from an off-campus connection.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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My Credentials Aren't Working<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Confirm that you’re using your current BU username and password. On Windows, use ad\\username when the
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I Can't See the Folder I Need<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Access to some Questrom shares depends on your role or permissions. If the folder you need isn’t available, contact Questrom ITS for assistance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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GOOD TO KNOW<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Using Network Drives Effectively<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Network drives are designed for shared Questrom\u00a0files and resources. A few simple habits can help\u00a0keep those files organized and accessible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Save Shared Work in the Right Place<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Use the folder or network drive designated for your department, team, course, or shared resource.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Be Careful with Shared Folders<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Renaming, moving, or reorganizing shared folders can affect other people’s access, shortcuts, and established workflows. Coordinate significant changes with your team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Personal Files May Belong Elsewhere<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If a file belongs primarily to you rather than a shared Questrom workspace, OneDrive or BU Google Drive may be a better storage option.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCOMPARE FILE STORAGE OPTIONS \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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COMMON QUESTIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Quick Answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Do I need VPN to use a Questrom network drive?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If you’re off campus, yes. Connect to the BU VPN before attempting to access QSTShare.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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What is the Questrom network drive server?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Questrom network shares are hosted on qstshare.ad.bu.edu<\/code>. Mac users connect using smb:\/\/qstshare.ad.bu.edu<\/code>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Which network drive should I use?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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It depends on what you’re accessing. Questrom maintains separate shares for departmental files, faculty and staff files, home folders, class notes, data, and Windows applications.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Why can't I see a drive or folder?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Access to some network shares is permission-based. If a folder you expect to use isn’t available after connecting successfully, contact Questrom ITS.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Still Having Trouble Connecting?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If you can't connect to QSTShare, aren't sure which network drive you need, or believe you're missing access to a shared folder, contact the Questrom Helpdesk for assistance.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Get IT Support<\/h5>\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\t\tSubmit a support request
questromhelp@bu.edu\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Get Support \u2192<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Visit The Helpdesk<\/h5>\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\t\tHariri, Room 342
\n617-353-9858
\nMon \u2013 Thurs: 8am \u2013 6pm
\nFriday: 8am \u2013 5pm\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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View Location \u2192<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

APPLICATIONS AND SERVICES Connect to Questrom Network Drives Access Questrom shared network folders from your Windows or Mac computer. BEFORE YOU CONNECT Everything You Need Before Starting Questrom network drives are shared storage\u00a0locations available through QSTShare. Make sure\u00a0you have the right account access and network\u00a0connection before attempting to mount a drive. BU Account You will […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":3005,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-3047","page","type-page","status-publish","hentry"],"yoast_head":"\nNetwork Drive Instructions - Questrom IT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/questromworld.bu.edu\/test-om\/applications-and-services\/file-storage-sharing\/network-drive-instructions\/\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:locale\" content=\"en_US\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:type\" content=\"article\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:title\" content=\"Network Drive Instructions - Questrom IT\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:description\" content=\"APPLICATIONS AND SERVICES Connect to Questrom Network Drives Access Questrom shared network folders from your Windows or Mac computer. 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