{"id":3230,"date":"2026-08-20T19:33:08","date_gmt":"2026-08-20T19:33:08","guid":{"rendered":"https:\/\/questromworld.bu.edu\/test-om\/?page_id=3230"},"modified":"2026-08-26T15:49:01","modified_gmt":"2026-08-26T15:49:01","slug":"zoom-microsoft-teams","status":"publish","type":"page","link":"https:\/\/questromworld.bu.edu\/test-om\/applications-and-services\/zoom-microsoft-teams\/","title":{"rendered":"Zoom & Microsoft Teams"},"content":{"rendered":"\t\t
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  • \n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tZoom or Teams\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t
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  • \n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tTeams\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t
  • \n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tSecurity\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t
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    GETTING STARTED<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Zoom & Microsoft Teams<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Meet, communicate, and collaborate online with Boston University\u2019s supported Zoom and Microsoft Teams services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    CHOOSE THE RIGHT TOOL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Zoom or Microsoft Teams?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Both platforms support online meetings and collaboration at BU, but they work best for different types of activity. Start with what you need to accomplish.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Zoom<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    A strong choice when the meeting itself is the focus. Use Zoom for virtual classes, office hours, presentations, guest speakers, breakout sessions, and meetings with participants inside or outside BU.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Good for:<\/strong> scheduled meetings, breakout rooms, guest participants, virtual instruction, cloud recording, and larger meeting workflows.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEXPLORE BU ZOOM \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Microsoft Teams<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    A strong choice for ongoing teamwork. Teams combines meetings with persistent chat, shared files, channels, presence, and Microsoft 365 collaboration.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Good for:<\/strong> departments, project teams, internal collaboration, persistent conversations, shared documents, and meetings connected to ongoing work.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEXPLORE BU TEAMS \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    BU REQUIREMENTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Minimum Security Checklist<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    BU’s Minimum Security Standards establish baseline protections for devices that access, store, or process University information. Use this checklist as a starting point.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    01<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Open Zoom<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Open the Zoom desktop<\/a> or mobile application and select Sign In<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    02<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Choose SSO<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Select SSO<\/strong> rather than entering an email address and password directly into Zoom.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    03<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Enter the BU Domain<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Enter bostonu<\/strong> as the company domain and select Continue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    04<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Complete BU Login<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Your browser will open the BU Login page. Enter your BU credentials, authenticate as required, and Zoom will return you to the application.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tVIEW BU ZOOM SIGN-IN INSTRUCTIONS \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Using Zoom Meetings for HIPAA?<\/strong> The sign-in process uses a different company domain. Enter bu-hipaa<\/strong> instead of bostonu<\/strong> and follow BU’s HIPAA Zoom guidance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    MICROSOFT TEAMS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Meet, Chat & Collaborate in Teams<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Teams is more than a meeting application. It brings online meetings together with persistent conversations, shared files, Microsoft 365 collaboration, and ongoing team workspaces.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Meetings & Calls<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Hold online meetings, presentations, and video calls, share your screen or applications, and collaborate using meeting tools such as whiteboards.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Persistent Chat<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Keep conversations available before and after meetings instead of moving every discussion back to email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Shared Files & Collaboration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Share files with colleagues and work together on Microsoft 365 documents as part of an ongoing collaboration space.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Outlook Integration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Teams integrates with your BU Outlook calendar, making it easy to add Teams meetings to scheduled events.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Before Your Teams Meeting<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    A few quick checks can prevent many of the most common meeting problems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Keep Teams Updated<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Use the latest version of the Teams application. If Teams is already installed, check for available updates before an important meeting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Check Your Audio & Video<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Verify that Teams is using the microphone, speakers, and camera you intend to use. You can make a test call from the application’s device settings before your meeting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Use a Headset When Possible<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Headphones with a built-in microphone can reduce feedback and echo and often provide clearer audio than a computer’s built-in microphone and speakers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Choose Your Environment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Find a location with minimal background noise and consider what will be visible behind you when your camera is on. Teams also provides background effects when appropriate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    The collaboration can continue after the call.<\/strong> Meeting chat and files shared during a Teams meeting are automatically retained in Teams, allowing participants to return to the conversation and shared materials afterward.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    COLLABORATE RESPONSIBLY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Think About What You're Sharing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Online meetings can generate more information than the conversation itself. Consider the sensitivity of meeting recordings, transcripts, chat messages, shared files, and other content when choosing features and collaboration tools.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Zoom - Control Who Can Join<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Zoom provides controls for securing meetings, including authentication requirements, waiting rooms, passcodes, and registration. Meeting authentication can restrict participation to signed-in users while still allowing exceptions for invited guests when needed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Teams - Know What You're Sharing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Teams combines meetings with chat and file storage, so information shared during collaboration can remain available after the meeting. BU Teams is approved for Restricted Use data, including HIPAA, but users should still follow BU requirements for handling and sharing that information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Connect Your Collaboration Tools<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Zoom and Teams can work with other BU-supported services to make scheduling, meetings, and ongoing collaboration easier.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Schedule from Your Calendar<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Zoom can integrate with BU Outlook or Google Calendar so upcoming meetings appear in Zoom and can be joined directly from the application.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Extend Zoom with Apps<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Zoom Apps add approved third-party functionality directly to meetings. Apps available through BU must be reviewed and approved by IS&T before they can be used.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Keep Team Files Together<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Teams combines conversations and meetings with shared files and Microsoft 365 collaboration, making it useful when the work continues beyond a single meeting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    COMMON QUESTIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Quick Answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Which should I use: Zoom or Teams?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Choose Zoom when the meeting itself is the primary activity\u2014for example, a virtual class, guest presentation, breakout session, or scheduled external meeting. Teams is often a better fit when meetings are part of ongoing collaboration involving chat, files, and a group workspace.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Is BU Zoom free?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Yes. Current BU students, faculty, and staff automatically receive a standard Zoom Meetings license at no charge when they sign in. Standard licenses support meetings of up to 300 participants.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    How do I sign in to BU Zoom?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    In the Zoom application, select SSO<\/strong>, enter bostonu<\/strong> as the company domain, and complete authentication through BU Login.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Can people outside BU join my Zoom meetings?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Yes. BU Zoom supports guest participants who do not have Zoom accounts. Hosts can also use authentication settings and exceptions when tighter access controls are needed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Can I use Teams with people outside BU?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Yes. BU describes Teams as supporting collaboration with peers and guests, including people outside Boston University.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Where do files and chat go after a Teams meeting?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Teams automatically retains meeting chat and files shared during the meeting so participants can access them afterward.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Need Help with Zoom or Teams?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    If you're having trouble signing in, setting up a meeting, configuring your audio or video, or choosing the right collaboration platform, use BU's service documentation or contact support.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    \n\t\t\t\t\tSubmit a support request
    questromhelp@bu.edu\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Visit The Helpdesk<\/h5>\t\t\t<\/div>\n\t\t\t\t\t\t
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    \n\t\t\t\t\tHariri, Room 342
    \n617-353-9858
    \nMon \u2013 Thurs: 8am \u2013 6pm
    \nFriday: 8am \u2013 5pm\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    View Location \u2192<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Jump To Jump To Choose a Topic Zoom or Teams Zoom Teams Security Add-ons Quick Answers Get Help GETTING STARTED Zoom & Microsoft Teams Meet, communicate, and collaborate online with Boston University\u2019s supported Zoom and Microsoft Teams services. CHOOSE THE RIGHT TOOL Zoom or Microsoft Teams? 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