{"id":3756,"date":"2026-08-24T18:14:26","date_gmt":"2026-08-24T18:14:26","guid":{"rendered":"https:\/\/questromworld.bu.edu\/test-om\/?page_id=3756"},"modified":"2026-08-26T17:37:48","modified_gmt":"2026-08-26T17:37:48","slug":"requesting-purchasing-technology","status":"publish","type":"page","link":"https:\/\/questromworld.bu.edu\/test-om\/getting-started\/requesting-purchasing-technology\/","title":{"rendered":"Requesting &#038; Purchasing Technology"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3756\" class=\"elementor elementor-3756\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-501d471 e-con-full classroom-tools-section e-flex e-con e-parent\" data-id=\"501d471\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1c1f74 elementor-widget elementor-widget-qtech-section-rail\" data-id=\"d1c1f74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"qtech-section-rail.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<aside\n\t\t\tclass=\"qtech-section-rail\"\n\t\t\tdata-qtech-section-rail\n\t\t\taria-label=\"Jump to a section on this page\"\n\t\t>\n\n\t\t\t<div\n\t\t\t\tclass=\"qtech-section-rail__heading\"\n\t\t\t>\n\t\t\t\tJump To\t\t\t<\/div>\n\n\n\t\t\t<button\n\t\t\t\tclass=\"qtech-section-rail__toggle\"\n\t\t\t\ttype=\"button\"\n\t\t\t\taria-expanded=\"false\"\n\t\t\t>\n\n\t\t\t\t<span\n\t\t\t\t\tclass=\"qtech-section-rail__toggle-label\"\n\t\t\t\t>\n\t\t\t\t\tJump To\t\t\t\t<\/span>\n\n\n\t\t\t\t<span\n\t\t\t\t\tclass=\"qtech-section-rail__current\"\n\t\t\t\t\taria-live=\"polite\"\n\t\t\t\t>\n\t\t\t\t\tChoose a Topic\t\t\t\t<\/span>\n\n\n\t\t\t\t<span\n\t\t\t\t\tclass=\"qtech-section-rail__chevron\"\n\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t><\/span>\n\n\t\t\t<\/button>\n\n\n\t\t\t<ul\n\t\t\t\tclass=\"qtech-section-rail__list\"\n\t\t\t>\n\n\t\t\t\t\n\t\t\t\t\t<li>\n\n\t\t\t\t\t\t<a\n\t\t\t\t\t\t\thref=\"#start\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\tStart Here\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li>\n\n\t\t\t\t\t\t<a\n\t\t\t\t\t\t\thref=\"#purchasing\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\tPurchasing\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li>\n\n\t\t\t\t\t\t<a\n\t\t\t\t\t\t\thref=\"#replacements-assigned-equipment\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\tReplacements and Assigned Equipment\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li>\n\n\t\t\t\t\t\t<a\n\t\t\t\t\t\t\thref=\"#buying-for-school\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\tBuying a Computer For School\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li>\n\n\t\t\t\t\t\t<a\n\t\t\t\t\t\t\thref=\"#quick-answers\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\tQuick Answers\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li>\n\n\t\t\t\t\t\t<a\n\t\t\t\t\t\t\thref=\"#help\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\tGet Help\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t<\/ul>\n\n\t\t<\/aside>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f44acba classroom-tools-inner e-flex e-con-boxed e-con e-child\" data-id=\"f44acba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b8e67f role-hero-eyebrow elementor-widget elementor-widget-heading\" data-id=\"1b8e67f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">GETTING STARTED<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbed7a3 elementor-widget__width-inherit role-hero-title elementor-widget elementor-widget-heading\" data-id=\"fbed7a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Requesting &amp; Purchasing Technology<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2955d6 elementor-widget__width-inherit role-hero-description elementor-widget elementor-widget-text-editor\" data-id=\"c2955d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Need a computer, monitor, accessory, software license, or other technology for your work at Questrom? Start here to understand how technology requests and purchases are handled.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c71e582 qtech-section qtech-section-light e-flex e-con-boxed e-con e-parent\" data-id=\"c71e582\" data-element_type=\"container\" data-e-type=\"container\" id=\"start-here\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-139ffce e-con-full qtech-section-inner e-flex e-con e-child\" data-id=\"139ffce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9440239 qtech-eyebrow-light elementor-widget elementor-widget-heading\" data-id=\"9440239\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">START HERE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef0f3a6 qtech-title-light elementor-widget elementor-widget-heading\" data-id=\"ef0f3a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Do You Need?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e45bbde qtech-text-light elementor-widget elementor-widget-text-editor\" data-id=\"e45bbde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The right process depends on whether you need new equipment, a replacement device, software, or something temporarily.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-96f4799 e-con-full qtech-grid e-flex e-con e-child\" data-id=\"96f4799\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f8b88e1 e-con-full qtech-card qtech-card-light qtech-col-2 e-flex e-con e-child\" data-id=\"f8b88e1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a66b59b qtech-split-icon elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"a66b59b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"mox-phosphor mox-phosphor mox-phosphor-devices\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-164f671 qtech-split-title elementor-widget elementor-widget-heading\" data-id=\"164f671\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Computer or Equipment Purchase<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6460d76 qtech-split-text elementor-widget elementor-widget-text-editor\" data-id=\"6460d76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Computers, tablets, monitors, and other technology purchased for University use should go through the appropriate Questrom technology purchasing process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7774fa4 qtech-split-link elementor-widget elementor-widget-button\" data-id=\"7774fa4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#purchasing\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VIEW PURCHASING OPTIONS \u2193<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f9aeaf9 e-con-full qtech-card qtech-card-light qtech-col-2 e-flex e-con e-child\" data-id=\"f9aeaf9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-962042c qtech-split-icon elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"962042c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"mox-feather mox-feather mox-feather-refresh-cw\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9f2b20 qtech-split-title elementor-widget elementor-widget-heading\" data-id=\"c9f2b20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Replacement or Upgrade<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9765d06 qtech-split-text elementor-widget elementor-widget-text-editor\" data-id=\"9765d06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If your assigned Questrom computer is aging, damaged, or no longer meeting your work requirements, contact Questrom IT to discuss replacement or upgrade options.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc64def qtech-split-link elementor-widget elementor-widget-button\" data-id=\"cc64def\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#replacement\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VIEW REPLACEMENT GUIDANCE \u2193<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1076f82 e-con-full qtech-card qtech-card-light qtech-col-2 e-flex e-con e-child\" data-id=\"1076f82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0ebd51 qtech-split-icon elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f0ebd51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"mox-phosphor mox-phosphor mox-phosphor-clock-countdown\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b70c9bf qtech-split-title elementor-widget elementor-widget-heading\" data-id=\"b70c9bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Temporary Equipment<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-154b762 qtech-split-text elementor-widget elementor-widget-text-editor\" data-id=\"154b762\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Loaner options depend on who you are and how long you need the equipment. Students and employees have different temporary equipment options.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-582c0f1 qtech-split-link elementor-widget elementor-widget-button\" data-id=\"582c0f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/questromworld.bu.edu\/test-om\/getting-started\/technology-equipment\/#laptop-support\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VIEW LOANER OPTIONS \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc3712e e-con-full qtech-card qtech-card-light qtech-col-2 e-flex e-con e-child\" data-id=\"fc3712e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89baaa1 qtech-split-icon elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"89baaa1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"moxsli- mox-sli-screen-desktop\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21374dc qtech-split-title elementor-widget elementor-widget-heading\" data-id=\"21374dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Software or License<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94a1517 qtech-split-text elementor-widget elementor-widget-text-editor\" data-id=\"94a1517\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Before purchasing software, check whether Questrom or Boston University already provides the application or an equivalent service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01a130e qtech-split-link elementor-widget elementor-widget-button\" data-id=\"01a130e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/questromworld.bu.edu\/test-om\/computing-software-and-classroom\/software-available-at-bu\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">EXPLORE AVAILABLE SOFTWARE \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5cd1a9c qtech-section qtech-section-blue e-flex e-con-boxed e-con e-parent\" data-id=\"5cd1a9c\" data-element_type=\"container\" data-e-type=\"container\" id=\"purchasing\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f66955f e-con-full qtech-section-inner e-flex e-con e-child\" data-id=\"f66955f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c59b1a9 qtech-eyebrow-blue elementor-widget elementor-widget-heading\" data-id=\"c59b1a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FACULTY &amp; STAFF PURCHASING<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e55fdb2 qtech-title-blue elementor-widget elementor-widget-heading\" data-id=\"e55fdb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Before You Buy Technology<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66daf38 qtech-text-blue elementor-widget elementor-widget-text-editor\" data-id=\"66daf38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Faculty and staff requesting technology for University use should start with Questrom IT. Equipment purchases may need to meet requirements for compatibility, security, support, licensing, and asset management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e924ff e-con-full qtech-action-list qtech-action-list--light e-flex e-con e-child\" data-id=\"6e924ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-16e14b3 e-con-full qtech-action-item e-flex e-con e-child\" data-id=\"16e14b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1c7d02 qtech-action-title elementor-widget elementor-widget-heading\" data-id=\"b1c7d02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Start with Questrom IT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05fd6f6 qtech-action-text elementor-widget elementor-widget-text-editor\" data-id=\"05fd6f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Contact Questrom IT before purchasing computers, tablets, or other significant technology. We can help determine the appropriate equipment and purchasing route.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-107a4f8 e-con-full qtech-action-item e-flex e-con e-child\" data-id=\"107a4f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f46e254 qtech-action-title elementor-widget elementor-widget-heading\" data-id=\"f46e254\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Faculty &amp; Staff: Confirm Before Purchasing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-279e7cd qtech-action-text elementor-widget elementor-widget-text-editor\" data-id=\"279e7cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Faculty and staff purchasing technology for University use should confirm the appropriate purchasing and approval process with Questrom IT before placing an order. Personal student technology purchases are not covered by this process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44d4684 e-con-full qtech-action-item e-flex e-con e-child\" data-id=\"44d4684\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a4c209 qtech-action-title elementor-widget elementor-widget-heading\" data-id=\"6a4c209\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Check Existing Resources<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30af2cd qtech-action-text elementor-widget elementor-widget-text-editor\" data-id=\"30af2cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Before requesting new hardware or software, check whether the technology you need is already available through Questrom computer labs, virtual computing, University licenses, or existing equipment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a6b5ae e-con-full qtech-action-item e-flex e-con e-child\" data-id=\"3a6b5ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03b05b2 qtech-action-title elementor-widget elementor-widget-heading\" data-id=\"03b05b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Consider Supportability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-431e54a qtech-action-text elementor-widget elementor-widget-text-editor\" data-id=\"431e54a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Standard equipment and software are generally easier for Questrom IT to configure, secure, maintain, and support throughout their lifecycle.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e998d9c qtech-link-light elementor-widget elementor-widget-button\" data-id=\"e998d9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/questromworld.bu.edu\/test-om\/get-help\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACT QUESTROM IT \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cb8267c qtech-section qtech-section-light e-flex e-con-boxed e-con e-parent\" data-id=\"cb8267c\" data-element_type=\"container\" data-e-type=\"container\" id=\"replacements-assigned-equipment\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b7b4ba8 e-con-full qtech-section-inner e-flex e-con e-child\" data-id=\"b7b4ba8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02fb984 qtech-eyebrow-light elementor-widget elementor-widget-heading\" data-id=\"02fb984\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FACULTY &amp; STAFF REPLACEMENTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e26584 qtech-title-light elementor-widget elementor-widget-heading\" data-id=\"0e26584\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Replacements &amp; Assigned Equipment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ed2589 qtech-text-light elementor-widget elementor-widget-text-editor\" data-id=\"2ed2589\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Faculty and staff who need a new or replacement computer should start with Questrom IT so we can review the existing equipment, requirements, and available options.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4eeb08 e-con-full qtech-support-split qtech-support-split--light e-flex e-con e-child\" data-id=\"f4eeb08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-90a2bf5 e-con-full qtech-support-primary e-flex e-con e-child\" data-id=\"90a2bf5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0fa6209 qtech-support-icon elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"0fa6209\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"hi-outline hi-outline hi-outline-magnifying-glass\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad3dde4 qtech-support-title elementor-widget elementor-widget-heading\" data-id=\"ad3dde4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Request a Computer Review<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5d572b qtech-support-text elementor-widget elementor-widget-text-editor\" data-id=\"c5d572b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Contact Questrom IT if your assigned computer is due for replacement, no longer meets your work requirements, or has a hardware problem that may require replacement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0c329e e-con-full qtech-support-actions e-flex e-con e-child\" data-id=\"f0c329e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-852c0a8 qtech-link-primary elementor-widget elementor-widget-button\" data-id=\"852c0a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:questromhelp@bu.edu\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACT QUESTROM IT \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4eb5037 e-con-full qtech-support-secondary e-flex e-con e-child\" data-id=\"4eb5037\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-858d75f qtech-support-label elementor-widget elementor-widget-heading\" data-id=\"858d75f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">BEFORE REQUESTING<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f06188 qtech-support-title elementor-widget elementor-widget-heading\" data-id=\"2f06188\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What Should I Include?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cec862 qtech-support-text elementor-widget elementor-widget-text-editor\" data-id=\"9cec862\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tell us what equipment you currently use, what problem or limitation you&#8217;re experiencing, and whether you have any software, performance, portability, or connectivity requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a21681b qtech-section qtech-section-blue e-flex e-con-boxed e-con e-parent\" data-id=\"a21681b\" data-element_type=\"container\" data-e-type=\"container\" id=\"buying-for-school\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c60455a e-con-full qtech-section-inner e-flex e-con e-child\" data-id=\"c60455a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3eb592e qtech-eyebrow-blue elementor-widget elementor-widget-heading\" data-id=\"3eb592e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">STUDENTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5d12f5 qtech-title-blue elementor-widget elementor-widget-heading\" data-id=\"a5d12f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Buying a Computer for School?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b607ff3 qtech-text-blue elementor-widget elementor-widget-text-editor\" data-id=\"b607ff3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Students purchasing a personal computer should choose a device that works well with the software and services used at Questrom. Before buying, review the guidance below\u2014especially if you\u2019re considering a Mac or another device with potential software limitations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7aa85d1 e-con-full qtech-grid e-flex e-con e-child\" data-id=\"7aa85d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-aab44a3 e-con-full qtech-card qtech-card-light qtech-col-2 e-flex e-con e-child\" data-id=\"aab44a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c086e55 qtech-card-icon-light elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"c086e55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-laptop\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e59d97f qtech-card-title-light elementor-widget elementor-widget-heading\" data-id=\"e59d97f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Choosing a Computer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70798b8 qtech-card-text-light elementor-widget elementor-widget-text-editor\" data-id=\"70798b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Review Questrom\u2019s guidance on choosing a personal computer, including hardware considerations and what to know before purchasing a new device.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3a9289 qtech-link-blue elementor-widget elementor-widget-button\" data-id=\"e3a9289\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VIEW LAPTOP GUIDANCE \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dcbf0be e-con-full qtech-card qtech-card-light qtech-col-2 e-flex e-con e-child\" data-id=\"dcbf0be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f514511 qtech-card-icon-light elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f514511\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fab fa-apple\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b53098 qtech-card-title-light elementor-widget elementor-widget-heading\" data-id=\"2b53098\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Considering a Mac?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b076f11 qtech-card-text-light elementor-widget elementor-widget-text-editor\" data-id=\"b076f11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Macs work well for many Questrom courses, but some specialized applications may require Windows or a virtual computing environment. Check the options before you buy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43bacf7 qtech-link-blue elementor-widget elementor-widget-button\" data-id=\"43bacf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/questromworld.bu.edu\/test-om\/getting-started\/using-a-mac-at-questrom\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">USING A MAC AT QUESTROM \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7dfceaa3 qtech-reviewed-inline e-flex e-con-boxed e-con e-parent\" data-id=\"7dfceaa3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5743af0f qtech-reviewed elementor-widget elementor-widget-shortcode\" data-id=\"5743af0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5178573 qa-snapshot-section e-flex e-con-boxed e-con e-parent\" data-id=\"5178573\" data-element_type=\"container\" data-e-type=\"container\" id=\"quick-answers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e8a6898 e-con-full qa-snapshot-inner e-flex e-con e-child\" data-id=\"e8a6898\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fbad49 qa-snapshot-eyebrow elementor-widget elementor-widget-heading\" data-id=\"2fbad49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">COMMON QUESTIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22e4485 qa-snapshot-title elementor-widget elementor-widget-heading\" data-id=\"22e4485\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quick Answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab4e908 e-con-full qa-snapshot-grid e-flex e-con e-child\" data-id=\"ab4e908\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8e9a6ba e-con-full qa-snapshot-card e-flex e-con e-child\" data-id=\"8e9a6ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6af0d7 qa-snapshot-question elementor-widget elementor-widget-heading\" data-id=\"a6af0d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">I am Faculty or Staff. Can I buy a computer myself and get reimbursed?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32970fd qa-snapshot-answer elementor-widget elementor-widget-text-editor\" data-id=\"32970fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"385\" data-end=\"620\">Don&#8217;t assume that a technology purchase can be reimbursed. Computers, tablets, and other equipment may need to be purchased through Questrom&#8217;s approved technology purchasing process. Contact Questrom IT before making the purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-470ef06 e-con-full qa-snapshot-card e-flex e-con e-child\" data-id=\"470ef06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98bed1e qa-snapshot-question elementor-widget elementor-widget-heading\" data-id=\"98bed1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What happens if my BU computer is being repaired?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-992d0c7 qa-snapshot-answer elementor-widget elementor-widget-text-editor\" data-id=\"992d0c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"622\" data-end=\"825\">Faculty and staff may have access to temporary equipment while an assigned computer is being repaired. Contact Questrom IT to discuss availability.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04964d6 e-con-full qa-snapshot-card e-flex e-con e-child\" data-id=\"04964d6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25de687 qa-snapshot-question elementor-widget elementor-widget-heading\" data-id=\"25de687\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Should I purchase software myself?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a133da qa-snapshot-answer elementor-widget elementor-widget-text-editor\" data-id=\"7a133da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"827\" data-end=\"1081\">Check first. Questrom and BU already provide licenses and access to many commonly used applications, and some software purchases require approval or centralized purchasing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8986e16 e-con-full qa-snapshot-card e-flex e-con e-child\" data-id=\"8986e16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48ab993 qa-snapshot-question elementor-widget elementor-widget-heading\" data-id=\"48ab993\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Can Questrom IT recommend what computer or equipment I should buy?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d40239 qa-snapshot-answer elementor-widget elementor-widget-text-editor\" data-id=\"9d40239\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1083\" data-end=\"1292\">Yes. Contact Questrom IT before purchasing University equipment or if you&#8217;re unsure what hardware will meet your work requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-36be28b3 e-flex e-con-boxed e-con e-parent\" data-id=\"36be28b3\" data-element_type=\"container\" data-e-type=\"container\" id=\"help\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1e3ab2f2 e-con-full e-flex e-con e-child\" data-id=\"1e3ab2f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47aea621 elementor-widget elementor-widget-heading\" data-id=\"47aea621\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need Help Choosing or Requesting Technology?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ce4d81e elementor-widget elementor-widget-heading\" data-id=\"3ce4d81e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Tell us what you're trying to accomplish and Questrom IT can help determine whether you need new equipment, existing technology, software, or another available resource.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25795ef2 e-con-full e-flex e-con e-child\" data-id=\"25795ef2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1d723985 e-con-full support-card e-flex e-con e-child\" data-id=\"1d723985\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7c0a4b09 e-con-full e-flex e-con e-child\" data-id=\"7c0a4b09\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c813155 support-icon elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6c813155\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-envelope\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58e4a97 support-content elementor-widget elementor-widget-hfe-infocard\" data-id=\"58e4a97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-infocard.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"hfe-infocard\">\n\t\t\t\t\t\t\t\t\t<div class=\"hfe-infocard-title-wrap\">\n\t\t\t\t<h5 class=\"hfe-infocard-title elementor-inline-editing\" data-elementor-setting-key=\"infocard_title\" data-elementor-inline-editing-toolbar=\"basic\" >Get IT Support<\/h5>\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"hfe-infocard-text-wrap\">\n\t\t\t\t<div class=\"hfe-infocard-text elementor-inline-editing\" data-elementor-setting-key=\"infocard_description\" data-elementor-inline-editing-toolbar=\"advanced\">\n\t\t\t\t\tSubmit a support request<br>questromhelp@bu.edu\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5411f239 support-link elementor-widget elementor-widget-heading\" data-id=\"5411f239\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Get Support \u2192<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b10e33a e-con-full support-card e-flex e-con e-child\" data-id=\"1b10e33a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2ec85368 e-con-full e-flex e-con e-child\" data-id=\"2ec85368\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30edf8b0 support-icon elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"30edf8b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-map-marker-alt\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e41db99 support-content elementor-widget elementor-widget-hfe-infocard\" data-id=\"2e41db99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-infocard.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"hfe-infocard\">\n\t\t\t\t\t\t\t\t\t<div class=\"hfe-infocard-title-wrap\">\n\t\t\t\t<h5 class=\"hfe-infocard-title elementor-inline-editing\" data-elementor-setting-key=\"infocard_title\" data-elementor-inline-editing-toolbar=\"basic\" >Visit The Helpdesk<\/h5>\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"hfe-infocard-text-wrap\">\n\t\t\t\t<div class=\"hfe-infocard-text elementor-inline-editing\" data-elementor-setting-key=\"infocard_description\" 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