• Get Connected: Set Up Your BU Accounts

    Email Set Up | BU Login Name | Kerberos Password

Setting up your BU Email, BU Login Name, Kerberos Password & MyBU Student Portal

Once you enroll at Questrom, you’ll need to set up your BU email, Kerberos password, and BU login name (unless you already have BU credentials). These credentials give you full access to all BU systems, including your MyBU Student Portal, and will be required for every BU sign-in. Your BU email will also serve as the primary channel for all official university communication.

Typically, within 72 hours of paying your deposit, you will receive an email from BU IT (ithelp@bu.edu) with instructions on how to set up your BU credentials. This is your first step to setting up your BU email, login, and Kerberos password—your keys to the MyBU Student Portal and all official university communications.

Helpful information regarding your BU Email:

You can visit bu.edu/myaccount where you can access helpful tools if you forgot your password, forgot your BU Login (username), or if you need to unlock your account. No need to answer security questions or call the Help Center.

Looking for instructions on how to check your BU email? IT has you covered. More details here.

If you would like to forward your BU email on to your personal email – follow the steps outlined here.

Any issues related to email should be sent to BU IT via their contact us form. However, please use the self service feature on bu.edu/myaccount before contacting IT.

MyBU Student Portal

Once you have your credentials set up, you will use this to access your MyBU Student Portal. The MyBU Student Portal is an online resource available to all Boston University students with a BU login name and a valid Kerberos password. The website contains useful information for incoming students as well as continuing students, providing access to academic records, financial aid, and job listings, among other necessities. MyBU Student Portal allows enrolled students to obtain their personal records at BU, including schedules, transcripts, and University class schedule information.

An overview for navigating your MyBU Student Portal can be found here.

What can I do on MyBU Student Portal?

AcademicsMy Bill & AidPersonal
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Academics

The Academics tab is your guide to your academic records and University schedule information.

  • View the list of courses for which you are registered by selecting Current Schedule.
  • View a comprehensive list of courses you have taken at Boston University by selecting Classes.
  • View your grades by selecting Grades.
  • Print an unofficial copy of your transcript by selecting Transcript Preview and Ordering.
  • Select University Class Schedule to browse or search the entire list of Boston University course offerings by semester and college.

My Bill & Aid

The Money Matters tab is your guide to your financial records at Boston University, including student accounts and financial aid information.

  • View and pay your tuition balance by selecting Student Account Inquiry.
  • Check the status of a financial aid request by selecting Your Financial Aid.
  • Read about financial aid options by selecting General Financial Aid Information.

Personal

The Personal Information tab provides access to your personal information such as name, addresses, picture, and any data restrictions on your information, as recorded by the University.

  • View and update your address, phone number, and emergency contact information by selecting Address and Phone. You can update this information online.
  • Personal Profile is a summary of your personal information, such as birth date, gender, ethnicity, marital status, religion, and information on country of origin for foreign students.
  • View the University’s record of your name by selecting Identification (your name).The name will be displayed for 10 seconds for confidentiality. If the name is incorrect or has been changed, this page provides you with a phone number for the Registrar’s office, where it can be changed.
  • To restrict public access your data at Boston University, select Directory Information.