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Casey Marshella, Padua

Casey Group DinnerInterned at Sit La Precisa.

I studied in Padua, Italy during the Spring of 2014. I interned at the headquarters of an Italian manufacturing company called Sit Group (or “Sit La Precisa”) that makes gas valves and related components.  At the start of my internship, the company had just acquired a new information system, SAP.  As a change management intern, I worked closely with the controlling and finance departments to help implement this system.  At the time, the headquarters was the only company within the group that had access to enter the master data into the system, such as supplier and vendor information and orders.  The other companies within the group would send their master data requests to the headquarters and we would input the data for them to keep the data entry consistent as we learned how to use the new system. I spent my time learning how to use SAP by inputting the master data that the controlling department gave to me.  Towards the end of my internship (when I was fairly comfortable with the system), I wrote the procedure for entering the master customer data for the other Sit companies to use.  Although for much of my internship we spoke Italian, the company had me write the procedure in English since I was the only native speaker presently at the company, which was pretty cool.

I learned: I learned a lot about international business, both from my internship experience and through my host family.  You can learn all about how business is different overseas, but experiencing it first hand through a full-immersion program teaches you things that being in a classroom or reading a textbook can’t.  In my international HR course, we learned about several business and cultural differences among countries, but everything made so much more sense each time I had an “a-ha!” moment once I was in the field.

On a sillier note, I was surprised how much I learned from the Italian friends that I made.  For example, I realized that everyone could tell that I was American before I even said anything.  When I asked my friends how people know, they told me to watch the people around me next time I was walking through town.  Soon enough, I figured it out: the shoes! Italians can tell if you’re American, German, French, etc. based off the shoes you’re wearing! At first I still didn’t really get how they did it, but after living there for 5 months, I found myself staring at people’s feet when walking in town.  It became a game among my friends and me, and I got pretty good at it!

I was surprised by: I went to Padua without knowing a word of Italian.  I’d spoken Spanish since I was 8 years old, but hadn’t even taken a Spanish class since high school.  But after living in Padua for 3 months, I became pretty good at the language!  I’d only taken an Italian language course for a couple of months, but among my host family, my friends, the BU Padua staff, and living in a non-touristy area of Italy, I was really pushed to learn and use Italian whenever I could.  The full-immersion program made the transition so much easier and faster than I anticipated!

The hardest part: The hardest part for me was adjusting to the Italian school system.  Coming from SMG, I’m very used to working on group projects, writing papers, and working with other students from across the globe.  After a couple of months, we learned that our Italian classmates weren’t used to this sort of classroom structure of working with others and writing papers, which posed a challenge to me when it came to our group projects.  The Italians were very focused on the exams, which were structured differently than the exams that I’m used to taking at BU.  However, we learned a lot from each other. The adjustment was just a challenge.

The best part: I can’t explain the difference that having a host family makes.  It’s like having your very own personal resources, tour guides, and a supportive family figure there with you while you’re away from home for 5 months.  I feel like I got so much more out of the program because of my host family, and I got a very good feel of what it’s like to live in Padua, or Italy in general.  I would come home from school and watch a word game on TV with my host mom (which helped improve my vocabulary) as she made dinner.  The last few weeks she was having me cook, instead, as she taught me how to make a few simple dishes.  I felt like a part of the family, and I could tell they were as excited to host me as I was to be there.

My tips: The school system at the university is much different from a typical American school system.  The other Italian students in your classes are your best resources.  They understand the grading system, how tests are normally structured, and the best ways to prepare for exams, which account for a fairly large chunk of your overall grades.  Get to know them, sit with them at class, practice your Italian speaking skills, let them help you improve, and most importantly, form study groups with them.  It will make exam periods much less stressful, not to mention they’re fun people to hang out with during down time or on weekends!

Many people who study abroad try to go to as many countries as they can in a short period of time, sometimes a country each weekend.  I stayed mostly in Italy, making only 2 international trips (London and Vienna), and I couldn’t be more content with my decision.  There is so much to see in Italy itself, from Juliet’s balcony in Verona to the beaches and old-fashioned fishing nets in Sottomarina.  Don’t forget where you are– find those “mom and pop,” off-the-map type places for lunch, take advantage of your host family and let them take you around to surrounding areas with friends, make friends with the other Italian students, and don’t forget to stay in Padua from time to time to do some exploring of your own. Get to know Italy really well.  Who knows if you’ll get to live in Italy again for five months under these circumstances?  Other destinations will always be there.

Reserve Bank of India – Week 3, Courtney

India-RBI-centre-parcs-Week three of our internship passed in a blur of work, curries, and another interesting field trip. On Wednesday afternoon we began our 700km round trip to Ratnagiri, a successful district in Maharashtra. After a six hour drive we arrived at what we would describe as the Indian equivalent of Centre Parcs, a quiet set up of guesthouses subtly placed into the landscape.

We were welcomed by a traditional Ratnagiri dinner, including an interesting pink drink, apparently consumed to aid digestion. After a few games of cards, we settled down for the night. The next morning we awoke to luscious rolling hills and views to die for, enticing us into an early morning stroll and breakfast served amongst waterfalls and the chirping of birds. After breakfast we drove to meet Mr. Radhakrishnan, the district collector of Ratnagiri, a very important man who is instrumental in the smooth running of Ratnagiri. Masala tea, nuts, and biscuits were followed by an in-depth talk on the many roles that they fulfill at what in England we would call their ‘council.’ It was interesting and eye-opening to realize how much work is involved to ensure their district remains a thriving hub of activity. They are involved in almost all aspects of Ratnagiri, including tax collection, the education system, and the police force, as well as the development of Ratnagiri to adapt to tourism.

After a tour of their extensive archives, we hopped back onto our trusty minibus for lunch at the seaside. We had neglected to consider that perhaps during monsoon season, the beach wouldn’t be quite what we expected. Lunch consisted of more curry, and a taste of their famous Alfonzo mangoes, before saying goodbye and beginning our long journey home.

With our deadline fast approaching, the rest of the week consisted of meeting with our mentors and cracking on with our projects. At the weekend, we visited the legendary German Bakery, infamously the site of a terrorist bomb in 2010, which killed 17 people.  The mystery illness struck again on Sunday morning, after a quiet Saturday night, and we took the opportunity to relax and recuperate for the next half of our internship. We are looking forward to what the next 3 weeks bring, and continue to throw ourselves into the unique culture of India.

Jen Bernier, Dublin Management Internship

Jen Cliffs of MoherInterned at Bentley Systems International.

I studied in Dublin, Ireland during the Spring 2014 semester with the Dublin Management Internship Program. I attended University College Dublin and took classes in the Lochlann Quinn School of Business. I worked on the Campaign Management/User Engagement team at Bentley Systems International. Bentley makes software for infrastructure (civil engineering projects, for example). My projects included the scheduling, promotion, moderation of webinars, and updating social media platforms with upcoming events.

I learned: I learned the value of navigating an international business environment. From the outside, it doesn’t really seem different until one is immersed in a new culture. I’ve improved my communication and collaboration skills by acclimating to new standards, procedures, and work ethics. More specific to the content of my projects, I learned new digital marketing tactics that will be invaluable to me in my academic and professional field.

I was surprised by: I was constantly taken aback by how friendly the Irish are. They are outgoing, always looking to have fun and willing to help out strangers. I will definitely miss the people more than anything!

The hardest part: I’d say the hardest part was still living on campus after the semester was over. The Irish students had all moved home, so campus was very quiet, and I was also adjusting to my internship at the same time.  While I was busy every day, it was still a different dynamic.

The best part: The best part of my experience was being so close to other cultures. The physical distance wasn’t very far, but it still felt like an entirely different world when I visited another country. It was nice to travel and then feel like I was going “home” to Dublin. I missed it when I was away!

My tips: Be SURE to see Ireland. Dublin is wonderful and there is so much to do in the city, but make time to visit other parts of the country as well. Northern Ireland, Galway, Cork, Howth, and many more, are beautiful places that offer different vibes and experiences. Take advantage of any international student groups that plan weekend trips – they’re all-inclusive, affordable, and a great way to spend the weekend with your friends and meet other study abroad students!