essential technology
Getting Started
Set up your device, connect to Questrom technology, and access the essential services you need.
BROWSE GETTING STARTED RESOURCES
Set Up Your Technology
Find the essential information you need to prepare your device, connect to Questrom systems, and get access.
Devices
common questions
Quick Answers
How do I connect to BU Wi-Fi?
Connect to the eduroam wireless network using your BU Login credentials. Compatible with Windows, macOS, iPhone, Android, and other devices.
Where can I find computer labs?
Questrom provides computer labs equipped with specialized software, printing, and classroom technology for students.
I forgot my BU password.
Reset your BU Login password or enroll in Duo to regain access to university services.
Where can I print on campus?
Print from your laptop or campus computers using Questrom printing services and release stations.
Need more help?
Contact the Questrom IT team for classroom technology, teaching tools, software, and account support.
Get IT Support
Submit a support request
questromhelp@bu.edu
questromhelp@bu.edu
Get Support →
Visit The Helpdesk
Hariri, Room 342
617-353-9858
Mon – Thurs: 8am – 6pm
Friday: 8am – 5pm
617-353-9858
Mon – Thurs: 8am – 6pm
Friday: 8am – 5pm
View Location →