COMPUTING, SOFTWARE AND SERVICES

Student Printing

Send print jobs from your computer and release them at Questrom student printers. Learn how to connect, where to print, and which printing service to use.

QUICK ANSWERS

Student Printing at a Glance

Questrom provides dedicated printing for students in Hariri. Here are the essentials before you get started.

UNDERGRADUATE QUOTA

400 pages

Available to students enrolled in a Questrom undergraduate program.

GRADUATE QUOTA

2,200 pages

For FTMBA, PEMBA, MSBA, MSMFT, MSMS, and PhD students.

PRINT QUEUE

QST-QUOTA-PRINTERS

Use this queue for standard Questrom student printing.

LOCATIONS

Room 328 & 427

Student printers are available in Hariri.

SETUP

Add Questrom Student Printing

Set up the Questrom student print queue once on your computer. Choose your operating system below.

Windows

Connect to the Questrom server and install the print queue.

Connect to the print server

  1. Make sure you are connected to the BU network or BU VPN.
  2. Press Windows + R.
  3. Enter \\qstprintquota.ad.bu.edu.
  4. Press Enter.

Sign in

  1. When prompted, enter your BU username as AD\username.
  2. Enter your Kerberos password.
  3. Check Save Password if the option is available.
  4. Click OK.

Install the printer

  1. Locate QST-QUOTA-PRINTERS in the list of available printers.
  2. Double-click the printer.
  3. The printer driver will download and install automatically.
  4. If prompted, trust the source and allow the printer installation.

Release your print job

  1. Print to QST-QUOTA-PRINTERS, then scan the QR code at a student printer to release your job.

macOS

Add the student print queue using the Questrom print server.

Open printer settings

  1. Open your Mac’s printer settings.
  2. Choose the option to add a printer.
  3. Open the Advanced printer options.

Add the Questrom queue

  1. From Type, select Windows. This is correct even though you are using a Mac; the setting refers to the network printer connection type.
  2. For the printer URL/queue, enter: smb://qstprintquota.ad.bu.edu/QST-Quota-Printers.
  3. Enter a recognizable name for the printer.
  4. Select Generic PostScript Printer as the printer driver.
  5. Add the printer.
  6. Enable Duplex Printing Unit when prompted.

Release your print job

  1. Print to the Questrom queue, then scan the QR code at a student printer to release the job.

WHERE TO PRINT

Printing Locations & Options

Questrom student printers are available in Hariri, with options depending on the type of printing you need.

Student Printer Locations

Use the standard Questrom student print queue unless otherwise noted.

Location Printing Notes
Hariri Room 328 Black & white Open Access Lab
Hariri Room 427 Black & white Graduate Student printing
Hariri Room 328 Color Available for an additional per-page charge

Color printing is available in the Open Access Lab in Room 328 for $0.25 per page. Color printing is paid separately and does not use your Questrom or MyPrint quota. Payment can be made with cash or Convenience Points.

PRINT QUOTA

How Your Questrom Print Quota Works

Questrom printing uses its own quota, separate from the BU MyPrint quota.

Fall Allocation

Your full Questrom print quota is credited at the beginning of the fall semester. It does not replenish in spring.

Double-Sided Print

Each printed side counts as one page. A two-sided sheet therefore counts as two pages.

Questrom Minors

Students enrolled only in a Questrom minor do not receive a Questrom print quota.

Eligibility

Print quota eligibility is based on your official school affiliation recorded by the University Registrar. Students who believe their affiliation is incorrect or outdated should contact the Registrar.

PHD STUDENTS

Additional PhD Printing Options

PhD students have access to dedicated printing resources in addition to standard Questrom student printing. Use the PhD print queues below when printing through the doctoral program’s designated printers.

Windows

Connect to the Questrom server and install the print queue.

Connect to the print server

  1. Open Run and enter \\qstprintquota.ad.bu.edu, then select OK.

Authenticate

  1. If prompted, sign in using your BU username in AD\username format and your Kerberos password.

Install a printer

  1. Double-click the printer you want to install. Windows will download the available driver; approve the installation if prompted.

Available queues

  1. Install QSTPRTPHD531 or QSTPRTPHD624, depending on where you want to print.

macOS

Add the student print queue using the Questrom print server.

Open printer settings

  1. Open your Mac’s printer settings and choose the option to add a printer.

Add an Advanced printer

  1. Use the Advanced printer setup and choose the Windows/SMB printer type.

Enter the printer address

  1. Use the format smb://qstprintquota.ad.bu.edu/printername, replacing printername with the Questrom printer queue you want to install.
    Example: smb://qstprintquota.ad.bu.edu/QSTPRTPHD531.

Complete setup

  1. Give the printer a recognizable name, select the appropriate available PostScript driver, and enable duplex printing when prompted.

Authentication problem? If you cannot authenticate to the print server, contact Questrom Tech for assistance.

CHOOSE THE RIGHT SERVICE

Questrom Printing vs. BU MyPrint

Questrom student printing and BU MyPrint are separate services. Use the one that best matches where and how you need to print.

Questrom Printing

Questrom printing uses school-specific print queues and a separate Questrom print quota. Student printing is available through designated Questrom printers in the Hariri Building.

BU MyPrint

MyPrint is BU’s University-wide printing service, with its own print allocation and supported printer locations across campus.

EXPLORE BU MYPRINT →

Last content review: August 24, 2026

COMMON QUESTIONS

Quick Answers

Why don't I see QST-QUOTA-PRINTERS?

Make sure you have installed the Questrom student print queue and are connected to the BU network. If you are off campus, connect to the BU VPN first.

I sent a document, but nothing printed.

Questrom student printing uses print release. Go to a student printer and scan the QR code posted at the printer to release your job.

Can I print from off campus?

You can connect to Questrom printing resources remotely when connected to the BU VPN, but the document must still be released at a physical Questrom printer.

Can I print in color?

Color printing is available in the Open Access Lab in Hariri Room 328. Color printing uses a separate paid printing option.

What's the difference between Questrom printing and MyPrint?

Questrom printing is managed specifically for Questrom students and printers. MyPrint is BU’s university-wide student printing service and has separate locations and printing allocations.

Does my print quota reset in the spring?

No. The full Questrom quota is credited at the beginning of the fall semester and does not replenish for spring.

Having Trouble Printing?

If you can't connect to the Questrom print server, install a printer, authenticate, or release a print job, contact the Questrom Helpdesk.

Get IT Support
Submit a support request
questromhelp@bu.edu
Get Support →
Visit The Helpdesk
Hariri, Room 342
617-353-9858
Mon – Thurs: 8am – 6pm
Friday: 8am – 5pm
View Location →
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