Qualtrics
Build, distribute, and analyze online surveys using Boston University’s Qualtrics Research Suite.
ACCESS & ELIGIBILITY
Get Started with BU Qualtrics
Qualtrics is available through Boston University for survey creation, distribution, collaboration, and data analysis.
Students
Current BU students can use Qualtrics for coursework, projects, research, and other approved University activities.
AVAILABLE AT NO CHARGE
Faculty & Staff
Current BU students can use Qualtrics for coursework, projects, research, and other approved University activities.
AVAILABLE AT NO CHARGE
Sponsored Guests
Users with an active sponsored BU Guest account may also be eligible to access Qualtrics.
BU ACCOUNT REQUIRED
HOW IT WORKS
From Survey to Results
Qualtrics supports the full survey workflow, from building questions and logic to distributing surveys and analyzing the responses you collect.
01
Build Your Survey
Create questions using a wide range of formats, organize content into blocks, and add media where appropriate.
02
Add Logic
Use display logic, skip logic, branching, validation, and survey flow to tailor the experience for different respondents.
03
Distribute
Share surveys by link or invitation, manage participation, and support multiple surveys or languages when needed.
04
Analyze & Export
Review responses in Qualtrics and export data to formats including CSV, Excel, SPSS, PDF, Word, and PowerPoint.
TRAINING & LEARNING
Build Your Qualtrics Skills
BU offers Qualtrics training for both new and experienced users. Check the training page for current session availability.
Qualtrics Level 1
Learn the core workflow for creating and managing a survey in Qualtrics.
- Create and edit surveys
- Distribute surveys
- View survey results
- Collaborate with colleagues
Qualtrics Level 2
Go beyond the basics with advanced survey logic, automation, and reporting.
- Display & skip logic
- Form validation
- Blocks & workflows
- Email triggers
- Reports & automatic exports
COLLABORATION & ACCOUNTS
Working with Other People
Qualtrics supports real-time collaboration, but account status and affiliation can affect how shared surveys are accessed.
Share Surveys with BU Collaborators
Invite other BU users to collaborate on surveys. If they have not used Qualtrics before, ask them to establish their account first through bu.edu/qualtrics.
Always Start at BU Qualtrics
If you have trouble accessing your surveys, start again from bu.edu/qualtrics rather than navigating directly to another Qualtrics login page.
Group & Guest Accounts
Departments and groups can use sponsored BU accounts when a shared or guest identity is appropriate. Sponsored accounts require renewal and can provide access to other BU resources as configured.
GOOD TO KNOW
Before You Launch a Survey
Think about your audience, data, and survey design before distributing a Qualtrics project.
Test Before Sending
Preview your survey and test logic, branching, required fields, and links before distributing it to your audience.
Choose Your Data Carefully
Qualtrics is approved by BU for Restricted Use data, including HIPAA, but specific research and institutional requirements may still apply. Review the applicable BU guidance before collecting sensitive information.
Need More Than a Survey?
Qualtrics is strong for surveys and feedback collection. For more complex research databases, longitudinal studies, e-consent, or structured research data capture, BU also provides REDCap.
Last content review: August 24, 2026
COMMON QUESTIONS
Quick Answers
Who can use BU Qualtrics?
Current BU students, faculty, staff, and users with an active sponsored Guest account can access Qualtrics.
Where should I log in?
Start at www.bu.edu/qualtrics. BU recommends using that entry point whenever you access or administer your surveys.
Can I collaborate with another BU user?
Yes. Qualtrics supports collaboration. If the other person has never used BU Qualtrics, have them establish their account first at bu.edu/qualtrics.
Can I export my survey data?
Yes. BU Qualtrics supports exports including SPSS, CSV, PDF, Word, Excel, and PowerPoint.
Need Help with Qualtrics?
Having trouble accessing Qualtrics, building a survey, collaborating with another user, or using an advanced feature? Start with BU’s Qualtrics documentation and FAQs or contact the IT Help Center.
Get IT Support
questromhelp@bu.edu
Visit The Helpdesk
617-353-9858
Mon – Thurs: 8am – 6pm
Friday: 8am – 5pm