Questrom World Websites
Manage and maintain Questrom websites built on our shared WordPress platform.
ABOUT QUESTROM WORLD
One Platform for Questrom Websites
Questrom World is the school’s shared WordPress platform, supporting websites for academic programs, departments, administrative teams, student organizations, events, and special initiatives.
WordPress Multisite
One centrally managed WordPress platform supports many individual Questrom websites.
Questrom Supported
Questrom IT manages the platform, user access, technical support, and web development.
Flexible Publishing
Authorized site owners can manage routine content while Questrom IT supports larger technical and structural changes.
SITE OWNERS
What Can You Manage Yourself?
Most routine content changes can be handled directly by authorized site owners without submitting a development request.
Pages & Content
Update page copy, headings, links, and other routine website content.
Images & Documents
Upload or replace approved images, PDFs, documents, and downloadable resources.
News & Updates
Publish timely information and maintain frequently changing website content.
Navigation
Maintain existing menus and page organization where appropriate for your site.
GET ACCESS
Need Access to a Questrom Website?
If you are responsible for maintaining an existing Questrom World website, Questrom IT can provide the appropriate WordPress access.
STEP 1
Identify the Website
Tell us which Questrom World website you need to manage.
STEP 2
Request Access
Contact Questrom IT with the site name and explain what you need to maintain.
STEP 3
Get Oriented
We can help you understand the site is setup and how to make routine updates safely.
WHEN TO CONTACT US
When Do You Need Questrom IT?
Routine content updates can usually be managed by site owners. Contact Questrom IT when a change affects access, functionality, design, or the structure of the site.
Access & Permissions
New users, changes in responsibility, WordPress access, or account-related issues.
New Features
Forms, directories, integrations, custom functionality, or other development needs.
Design & Structure
Major layout changes, navigation restructuring, new page templates, or redesign work.
Technical Problems
Broken functionality, errors, performance problems, or other unexpected site behavior.
WORDPRESS GUIDANCE
Working Safely in Questrom World
A few simple practices help keep Questrom websites consistent, accessible, and easier to maintain.
Preview Before Publishing
Review significant edits before publishing them to your live website.
Keep Pages Focused
Use clear headings and concise content so visitors can find information quickly.
Use Existing Components
Follow the site’s established layouts and components rather than creating one-off styles.
Ask Before Structural Changes
Contact Questrom IT before making major navigation, template, or site-wide changes.
NEED A NEW SITE?
Looking to Build Something New?
Questrom IT develops websites for approved programs, departments, events, initiatives, and organizations.
Website Development
Learn how new Questrom websites are planned, developed, reviewed, and launched.
COMMON QUESTIONS
Quick Answers
How do I get access to a Questrom World website?
Contact Questrom IT and let us know which website you need to manage. We’ll help determine the appropriate WordPress access for your role.
Can I edit my website myself?
Yes. Authorized site owners can manage routine content such as text, links, images, documents, and other existing page content.
Can Questrom IT build a new page or feature for me?
Yes. Contact Questrom IT for new functionality, forms, custom layouts, integrations, structural changes, or other development work.
What should I do if something breaks?
Avoid making additional structural changes and contact Questrom IT with the page URL and a description of what happened.
Need Help with a Questrom World Website?
Whether you need access, help making an update, or assistance with a larger technical change, Questrom IT can help determine the best next step.
Get IT Support
questromhelp@bu.edu
Visit The Helpdesk
617-353-9858
Mon – Thurs: 8am – 6pm
Friday: 8am – 5pm