Request to Use ExamSoft
Please send an email to Questrom ITS at questromhelp@bu.edu to request to use ExamSoft, or ask to speak with someone to learn more about ExamSoft. During this meeting, someone from Questrom ITS will sit down with you to talk through how ExamSoft works, and review a previous exam to ensure all questions will port over nicely.
Upon finishing this meeting, Questrom ITS will schedule training sessions with you.
Advanced Troubleshooting
- If all fails, restart Computer after 60 seconds from when student last entered data.
- Contact Questrom ITS via questromhelp@bu.edu to get a member of our team to do more advanced troubleshooting.