David A. Garvin, C. Roland Christensen Professor of Business Administration, Harvard Business School

Tues 9/30, 11:30am – 12:30pm EST
Forum: Supporting 21st Century Competencies

David A. Garvin is the C. Roland Christensen Professor of Business Administration at the Harvard Business School. He joined the Business School faculty in 1979 and has since then taught courses in leadership, general management, and operations in the MBA and Advanced Management programs, as well as serving as chair of the Elective Curriculum and faculty chair of the School’s Teaching and Learning Center. He has also taught in executive education programs and consulted for over fifty organizations around the globe, including Amyris, Biogen Idec, Booz Allen Hamilton, Frito-Lay, Gillette, L. L. Bean, 3M, Mitsubishi, Morgan Stanley, Mueller, Novartis, PPG, Reed Elsevier, Seagate, Stryker, and the U.S. Forest Service.

Professor Garvin’s research interests lie in the areas of general management and strategic change. He is especially interested in business and management processes, organizational learning, and the design and leadership of large, complex organizations. He is also deeply interested in case method teaching. He is the author or co-author of ten books, including Rethinking the MBA (selected by Strategy + Business as one of the Best Business Books of 2010), General Management: Processes and Action,Learning in Action, Education for Judgment, and Managing Quality; more than thirty-five articles, including “How Google Sold Its Engineers on Management,” “Change Through Persuasion,” “What Every CEO Should Know About Creating New Businesses,” and “What You Don’t Know About Making Decisions;” eight CD-ROMs and videotape series, including A Case Study Teacher in Action, Working Smarter, and Putting the Learning Organization to Work; and over sixty HBS case studies, multimedia exercises, and technical notes. He is a three-time winner of the McKinsey Award, given annually for the best article in Harvard Business Review; a winner of the Beckhard Prize, given annually for the best article on planned change and organizational development in Sloan Management Review; and a winner of the Smith-Weld Prize, given annually for the best article on the University in Harvard Magazine. He has been cited in the New York Times,Wall Street Journal, Financial Times, Los Angeles Times, Economist, Business Week, Fortune, and Fast Company.

Professor Garvin received an A.B. summa cum laude from Harvard College in 1974, where he was a member of Phi Beta Kappa, and a Ph.D. in economics from M.I.T. in 1979, where he held a National Science Foundation Graduate Fellowship and a Sloan Foundation Fellowship.

Prior to coming to the Business School, he worked as an economist for both the Federal Trade Commission, studying federal energy policies, and the Sloan Commission on Government and Higher Education, studying the impact of federal regulation on the academic and financial policies of colleges and universities. He has served on the Board of Overseers of the Malcolm Baldrige National Quality Award, the Manufacturing Studies Board of the National Research Council, and the Board of Directors of Emerson Hospital.

In his spare time, he enjoys hiking, bicycling, and travel. He lives in Lexington, Massachusetts with his wife, Lynn, and his daughters, Diana and Cynthia.

 

 
See other VIP guest from Harvard Business School: Clayton Christensen

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Barbara Franklin, President & CEO, Barbara Franklin Enterprises, Former US Secretary of Commerce

Tues 9/30, 2:30pm – 3pm EST
Forum: Fostering Ethical Leadership

Barbara Hackman Franklin is President and Chief Executive Officer of Barbara Franklin Enterprises, a private international consulting firm headquartered in Washington, DC.  She is an advocate for and adviser to American companies doing business in international markets, notably China, and is an expert on corporate governance, auditing, and financial reporting practices. As the 29th U.S. Secretary of Commerce for President George H.W. Bush, she achieved a major goal – increasing American exports – with emphasis on market-opening initiatives in China, Russia, Japan and Mexico.  Her historic mission to China in 1992 normalized commercial relations with that country, removed the ban on ministerial contact that the U.S. had imposed following the events at Tiananmen Square in 1989, and brought back $1 billion in signed contracts for American companies.  Trade with China grew dramatically in the ensuing years as did foreign investment. Secretary Franklin’s public service began two decades earlier.  In 1971 she led the first White House effort to recruit women for high-level government jobs as a staff assistant to President Richard Nixon, an effort which resulted in nearly quadrupling the number of women in those positions (1971-73).  Her White House story is told in the 2012 book by Lee Stout, A Matter of Simple Justice: the Untold Story of BarbaraHackman Franklin and A Few Good Women.  Following this, the President appointed her an original Commissioner of the U.S. Consumer Product Safety Commission, where she focused on safer products for children (1973-79). Additionally, Franklin has served four terms on the Advisory Committee for Trade Policy and Negotiations, by appointments of Presidents Ronald Reagan and George H. W. Bush, and as Alternate Representative to the 44th United Nations General Assembly by appointment of President George H. W. Bush.  Altogether, Franklin has served five U.S. Presidents and, in 2006, received the Woodrow Wilson Award for Public Service. In the private sector Franklin has served on the boards of directors of 14 public companies and three private companies, and is currently a board member of Aetna Inc., a trustee of a cluster of American Funds, and a member of the Lafarge International Advisory Board, Paris, France.  She has received numerous governance awards and served as chairman of the National Association of Corporate Directors (NACD) during a period of significant growth in membership and vitality. Secretary Franklin is chairman emerita of the Economic Club of New York, immediate past president of the Management Executives’ Society, and a board member of the US-China Business Council, the National Committee on US-China Relations, the Atlantic Council, the Committee for Economic Development (CED), and the National Symphony Orchestra.  She is a member of the Council on Foreign Relations and the Advisory Council of the Kissinger Institute on China and the United States at the Woodrow Wilson International Center for Scholars.  She was a founding member of Executive Women in Government (EWG) in 1973 and of the Women’s Forum of Washington, DC, in 1981.  During the 1980’s, Franklin was a Senior Fellow of the Wharton School of the University of Pennsylvania. Fresh out of Harvard Business School and prior to joining the White House staff in 1971, Franklin worked at the Singer Company as manager of environmental analysis and at First National City Bank (now Citibank) as assistant vice president.  Her analysis of the Bank’s relationships with government led to the creation of its first government relations department, which she headed. Born in Lancaster County, Pennsylvania, Franklin graduated with distinction from the Pennsylvania State University and was one of the first women graduates of the Harvard Graduate School of Business Administration.  Among her many honors and awards, she has received the Distinguished Alumni Award from Penn State and the Alumni Achievement Award from Harvard Business School.  She is married to Wallace Barnes, retired chairman and CEO of Barnes Group, Inc.  They reside in Washington, DC and Bristol, CT.

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Michael J. Fenlon, PhD, US & Global Talent Leader, PricewaterhouseCoopers

Tues 9/30, 4:00 pm – 5:00 pm EST
Forum: Engaging New-Generation Students & Employees

Chat: Wed 10/1, 1:00 – 1:30 pm EST
Leading Millennials

Michael Fenlon serves as the US and Global Talent Leader for PwC, a global network of firms with 190,000 people across 158 countries.  He has responsibility for employer branding and social media, talent acquisition, analytics and talent management.  He has held a variety of senior leadership roles in Human Capital since joining PwC, including strategy, operations and lead generalist roles.

Mike is a psychologist with expertise in strategic and organizational change, talent management and leadership development.  He directed executive programs, including: Highlights of the MBA, the Leadership Development Program, and the Columbia Senior Executive Program, as well as custom programs for global clients. He was a faculty member of the Columbia Business School executive education team that was ranked by The Financial Times as #1 in the world.

He also served as Associate Dean for Executive MBA programs in New York, London (with the London Business School) and in Silicon Valley (with the Haas School at UC Berkeley), and taught a popular course on Executive Leadership. He has consulted in the non-profit and government sectors and served in Executive Programs at the John F. Kennedy School of Government at Harvard University.

He previously served as a Principal Consultant with Price Waterhouse LLP in the strategic and organizational change practice.

Mike is a member of the American Psychological Association and the Academy of Management.  Publications include “Rethinking Retention Strategies: Work-life Versus Deferred Compensation in a Total Rewards Strategy” in the World at Work, and “Developing Leaders and Teams Who Build Exceptional Client Relationships,” and an article for HR Magazine on using human capital analytics to drive strategic change. He has been featured in The Financial Times, The New York Times and Fox Televison Business News.  He was educated at the University of Wisconsin-Milwaukee and Columbia University where he received three master’s degrees and a Ph.D.

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Tamara J. Erickson, Founder & CEO, Tammy Erickson Associates

Wed 10/1, 7pm – 8pm EST
Forum: Cultivating Innovation & Entrepreneurship

Tamara J. Erickson is a McKinsey Award-winning author, a leading expert on generations in the workplace, and a widely-respected authority on leadership, the changing workforce, collaboration and innovation, and the nature of work in intelligent organizations. She has three times been named one of the 50 most influential living management thinkers in the world by Thinkers50, the respected ranking of global business thinkers.

Erickson is an Executive Fellow, Organisational Behaviour, at London Business School, where she has designed and co-directs the school’s premier leadership programme for senior-most executives, Leading Businesses into the Future. She is the founder and CEO of Tammy Erickson Associates, www.tammyerickson.com, a research-based firm of renowned thought leaders and senior business leaders committed to developing insights into the challenges that today’s businesses are facing and offering a specific set of services that help companies reshape their organizational practices. She has co-authored four Harvard Business Review articles: “It’s Time to Retire Retirement” (March 2004), winner of the McKinsey Award, “Managing Middlescence” (March 2006), “What It Means to Work Here,” (March 2007), and “Eight Ways to Build Collaborative Teams,” (November 2007), as well as the book Workforce Crisis: How to Beat the Coming Shortage of Skills and Talent, published by Harvard Business School Press (2006). She has also co-authored an MIT Sloan Management Review article, “Bridging Faultlines in Diverse Teams,” (Summer 2007). Tammy is the author of one of Harvard Business Review’s Breakthrough Ideas for 2008, “Task, Not Time,” (February 2008), one of HBR’s Forethoughts on Unconventional Wisdom in a Downturn, “‘Give Me the Ball’ Is the Wrong Call,” (December 2008), and the HBR Case Study “Gen Y in the Workforce” (February 2009).

Tammy recently completed a trilogy of books on how individuals in specific generations can excel in today’s workplace. Retire Retirement: Career Strategies for the Boomer Generation and Plugged In: The Generation Y Guide to Thriving at Work were published by Harvard Business Press in 2008. What’s Next, Gen X? Keeping Up, Moving Ahead, and Getting the Career You Want was published in 2010. Her blog “Across the Ages” is featured weekly on HBP Online (https://discussionleader.hbsp.com/erickson/).

The research initiatives she and colleagues have undertaken include Demography is De$tiny, exploring the implications of current demographic changes on human resource practices, The New Employee/Employer Equation, developing new and powerful approaches to increasing employeeengagement through segmentation, and the Cooperative Advantage, done in collaboration with a team at London Business School, exploring the working practices of over 50 teams in 15 multi-nationals, representing the most extensive academically-grounded study of industry-based team working ever conducted. Her current research is focused on the implications of social enterprise software on the way we work.

Tammy is also a respected authority on technology and its implications for business and coauthor of the book Third Generation R&D: Managing the Link to Corporate Strategy, a widely accepted guide to making technology investments and managing innovative organizations.

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Ceree Eberly, Senior Vice President and Chief People Officer for The Coca-Cola Company

Forum: Engaging New-Generation Students & Employees

*Forum Hosts engage throughout the 60 hours at unscheduled times.

Ceree Eberly was appointed to the role of Chief People Officer and Senior Vice President for The Coca-Cola Company in 2009. She joined the Company in 1990 and has since served in a variety of leadership roles. In 1998, Ceree became the Human Resources Director, Central America & Caribbean Division in San José, Costa Rica, where she oversaw both Company and bottling operations’ human resources strategies. In 2003, she was appointed Vice President, Corporate Business Unit, where she led the support of the worldwide McDonald’s business in technical operations, quality assurance, social responsibility, communications, global juice portfolio, IT and human resources. Ceree filled this role until 2007, when she became the Group Human Resources Director for Europe.

As Chief People Officer, Ceree leads an organization responsible for developing and transforming approximately 150,000 Coca-Cola employees across more than 200 countries into a competitive advantage, and transforming the quality of the Company’s workplace into a global differentiator. The organization’s primary goal is to attract, engage and retain the best people by making Coca-Cola “a great place to work.”

Ceree currently serves on the Board of Trustees for Oglethorpe University in Atlanta and is the organization’s Chair. She is a member of HR50, a group of the most senior Human Resources leaders from around the world, a member of Women Corporate Directors, a global organization advancing best practices in global corporate governance, a member of the Corporate Leadership Council, and serves on the AACSB International Business Practices Council, which is a global, nonprofit organization devoted to the advancement of management education. Ceree is active participant of the Global Shapers, an organization of highly motivated, young individuals who have a great potential for future leadership roles in society, while also being mentor to employees throughout the Coca-Cola system.

Ceree previously served as an Advisor to the Board of Directors for the Ronald McDonald House Charities, a member of the Board of Directors for Habitat for Humanity, an Advisor to Skyland Trail, and is a past mentor in the Georgia Executive Women’s Leadership program.

She has a Bachelor of Arts degree from the University of Tennessee, graduating with high honors.

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Deborah Dugan, CEO, RED

Wed 10/1, 3pm – 4pm EST
Forum: Engaging New-Generation Students & Employees

“Today, the key to being groundbreaking, relevant, timely and successful is embracing disruption.  If you are not breaking the mold – someone else is. Since joining (RED) in 2011, my goal has been to move fast, break things and innovate.  Traditionally, it has been business that owned the market on product and service innovation. What Apple did for music… what Spanx is doing for cellulite… what Twitter has done for communication… non-profits like (RED) are now doing to fight the world’s greatest problems. We’re making fighting AIDS simple and accessible on a mass scale.”

In 2011, Deborah Dugan joined (RED) as the non-profit’s Chief Executive Officer, and under her leadership (RED) has welcomed global proud partners such as The Coca-Cola Company, SAP, Bank of America and Latin America’s major mobile carriers Claro and Telcel.  With Deborah Dugan at the helm, (RED) has solidified its identity as both a non-profit and a brand – standing for optimism, the best in art and design, perpetually game-changing, impact obsessed and purposefully provocative.  Her motto:  (RED)’s DNA is creativity.  Tap into the creative passions of consumers so that they give a damn.  Tap into the creativity of major celebrities so that they use their reach to give a damn, and tap into the best creative talent at major companies so that they too give a damn.  Only when these forces work together can (RED) break the dam of indifference and create real change in the fight against AIDS.

In just three short years at (RED), Deborah has continuously pushed the boundaries for how social media is creatively used for social good. Her accomplishments include leading (RED) to both set and break a number of world records. In 2011, (RED) was recognized as the first cause to have reached audiences over 1 million on both Facebook and Twitter. In June 2013, (RED) partnered with Mashable and set a new world record using the emerging video app, Vine; and in February 2014, (RED) teamed with Bank of America and U2 on a Super Bowl initiative, raising more than $3million and breaking the world record for the most digital downloads of a song in 24 hours.

Deborah has written for the Huffington Post and McKinsey’s Social Innovation publication. Her recent speeches include: IEG Sponsorship Conference, the University of Utah Law School Commencement address, New York’s WIE “Trail Blazing” Conference, Columbia University’s Social Enterprise Conference 2013, NYU Social Innovation Summit 2014 and Boston University Business School. Deborah was included in Forbes Magazine’s “100 Most Powerful Women” issue for ‘Social Entrepreneurism’, and is a “Disruptive Innovation” Fellow.

Prior to (RED), Deborah was President of Disney Publishing Worldwide, generating $1.8 billion in global retail sales.  During her eight years at Disney, she oversaw 275 magazines and published more than 4,000 new book titles. In addition, she acquired Baby Einstein, and launched Disney English language learning programs throughout Asia. She also served as Senior Advisor to the Tribeca Enterprises Board.  Deborah’s roots are in the music industry – she spent eight years as Executive Vice President at EMI/Capitol Records. Deborah began her career as an attorney on Wall Street.

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Clayton Christensen, DBA, Kim B. Clark Professor of Business Administration, Harvard Business School

Thurs 10/2, 9am – 10am EST
Forum: Cultivating Innovation & Entrepreneurship

Professor Christensen holds a BA from Brigham Young University and an MPhil in applied econometrics from Oxford University where he studied as a Rhodes Scholar. He received an MBA and a DBA from the Harvard Business School, where he is currently the Kim B. Clark Professor of Business Administration. He is regarded as one of the world’s top experts on innovation and growth.

Christensen founded a number of successful companies and organizations which use and apply this theories in various ways: Innosight, a consulting firm helping companies create new growth businesses; Rose Park Advisors, a firm that identifies and invests in disruptive companies; and Innosight Institute, a non-profit think tank whose mission is to apply his theories to vexing societal problems such as healthcare and education.

Professor Christensen is the best-selling author of nine books and more than a hundred articles, including the New York Times best-selling, How Will You Measure Your Life? He received the Global Business Book Award for The Innovator’s Dilemma and The Economist named it as one of the six most important books about business ever written. In 2011 and again in 2013, thousands of executives, consultants and business school professors were polled and named Christensen as the most influential business thinker in the world

Professor Christensen was born in Salt Lake City, Utah. He worked as a missionary for the Church of Jesus Christ of Latter-day Saints in the Republic of Korea from 1971 to 1973 and continues to serve in his church in as many ways as he can. He and his wife Christine live in Belmont, MA. They are the parents of five children and grandparents to five grandchildren.

See other VIP guest from Harvard Business School: David Gavin

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Sangeet Chowfla, President & CEO, Graduate Management Admission Council

Forum: Engaging New-Generation Students & Employees

*Forum Hosts engage throughout the 60 hours at unscheduled times.

Sangeet Chowfla is President and Chief Executive Officer of the Graduate Management Admission Council®, the nonprofit education organization of leading graduate business schools and owner of the Graduate Management Admission Test® (GMAT®). He became President of the worldwide association in September 2013 and Chief Executive Officer in January 2014.

Sangeet has more than 32 years’ experience in P&L Management, General Management, Product Management, International Business Development and Venture Capital investment, gained in North America, Europe, Asia Pacific, India and the Middle East. His particular area of expertise is the management of high-growth enterprises, the creation of high-performance teams, and the internationalization of businesses.

Most recently, Sangeet was EVP-Global Markets and Chief Strategy Officer at Comviva Technologies where he managed the company’s customer-facing Market Units (SAARC, Africa, MENA, LATAM, Europe/Americas). Previously, Sangeet managed the company’s Mobile Solutions unit, comprising all the product businesses, and was responsible for establishing Comviva’s operations in Africa and Latin America. During his tenure, Comviva’s overall revenues quadrupled to approximately $100 million, while international business grew 12-fold with a customer base of 110 mobile operators in 85 countries. As CSO, he advised the board on long-term strategy and direction.

Previous to his work at Comviva, Sangeet was a partner with Timeline Ventures in San Diego (2001-2006), participating in the acquisition and turnaround of Del Mar Datatrac (mortgage software). Sangeet was the lead investor and Executive Chairman of Technocom, leading the company’s Series A round of financing.

Earlier in his career, Sangeet held various management positions at the Hewlett-Packard Company over an 18-year period including sales and marketing management positions in Athens, Germany and Singapore. In 1995, Sangeet moved to San Diego, California, where he was Vice President and General Manager of HP’s Inkjet Media Division, which he grew from a startup to $300 million in revenues.

Sangeet took his BA in Economics from St. Stephen’s College at Delhi University and his MBA, with focus on marketing and finance, from the Faculty of Management Studies, Delhi University.

A global citizen, Sangeet has worked and lived in India, Dubai, Greece, Germany, Singapore and the United States.

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Robert A. Brown, PhD, President, Boston University

Wed 10/1, 2pm – 3pm EST
Forum: Producing Research with Impact

Dr. Robert A. Brown, a distinguished chemical engineer, has served as president of Boston University since 2005. During his tenure, Boston University produced and has begun executing its first strategic plan, Choosing to be Great, which focuses on strengthening the quality of undergraduate and graduate programs, attracting world-class faculty members, and facilitating their research and scholarship. Significant progress has been made toward these goals, as evidenced by enhanced quality of the incoming undergraduate class, increased ranking of the University and, in 2012, the University being invited to join the Association of American Universities, which includes the 62 leading research universities in the United States and Canada. Also in 2012, the University launched its first comprehensive fundraising campaign to raise $1 billion by 2017; to date, the University has raised over $700 million. The campaign already has led to important new academic initiatives including the Kilachand Honors College, a unique discovery-based approach to fulfilling the general education requirement for our most talented undergraduate students, and the Pardee School for Global Studies within the College of Arts and Sciences.

He is a member of the American Academy of Arts and Sciences, the National Academy of Engineering, and the National Academy of Sciences. Dr. Brown also is a director of the DuPont Company, a trustee of the Universities Research Association, a director of the American Council on Education, and has served on the President’s Council of Advisors on Science and Technology for President George W. Bush. He also serves as chairman of the Academic Research Council of the Ministry of Education of the Republic of Singapore, is a member of Singapore’s Research Innovation and Enterprise Council, and is a trustee of The King Abdullah Petroleum Studies and Research Center (KAPSARC).

Before coming to Boston University, Dr. Brown held a number of leadership positions at MIT, including provost, dean of the School of Engineering, and head of the Department of Chemical Engineering. He has published more than 250 papers in areas related to mathematical modeling of transport phenomena in materials, and he served as executive editor of the Journal of Chemical Engineering Science from 1991 to 2004. He was named an honorary citizen of the Republic of Singapore in 2005 and in 2008, was honored as one of the top 100 Chemical Engineers of the Modern Era by the American Institute of Chemical Engineers.

He earned B.S. and M.S. degrees in chemical engineering at the University of Texas at Austin, and a Ph.D. in chemical engineering from the University of Minnesota. He and his wife Beverly have two grown sons.

See other Boston University VIPs: Ken Freeman, James Post, Michael Salinger, N. Venkatraman

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Della Bradshaw, Business Education Editor, Financial Times

Wed 10/1, 6am – 7am EST
Forum: Challenging the Business Model of Education

Della Bradshaw is the FT’s Business Education Editor and is responsible for all our business education coverage online, in the newspaper and in our magazines. She established the business education section in 1995 and devised and launched the first FT business school rankings in 1999. Before this, she was the Technology Lead Writer for the FT. She has previously lived and taught in Italy, Turkey and Japan.

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